Housing and Property

Housing account service update

We are aware of an issue that is affecting some residents access to the online housing account. We are working on a fix and apologise for any inconvenience this is causing. If you need to contact your housing or rent officer visit our Contact a housing officer page. To report a repair call us on 020 8901 2630.

Manage your Housing services

Sign in to your account

Council tenants can sign in to their account to:

  • View and pay their rent
  • Book a repair and track the progress
  • Contact their housing and rent officers
  • View their tenancy and household information

Do you need some help?

If you need help to access your council housing account, we have created a guide to help you link your council housing tenancy to your account. If you have already viewed the guide and still need help, you can complete our housing account linking issues form.