If you are a council tenant you can pay your rent online
Login to the Housing Portal to view your rent balance
Request a repair for an issue in your council home
Find out how you can apply for sheltered housing
Advice about home adaptations and grants
See all housing options available in Harrow
If you are logging in to the Housing Portal for the first time you will need to login or register for a MyHarrow Account and verify your account. Please note that you will need your rent payment number to verify your account.
If you need further help about the verification process, we have created a step by step guide to help you.
We can offer support and advice if you are homeless or worried about becoming homeless.
The Homelessness Reduction Act 2017 puts a legal duty on local councils to offer more support to a wider range of people who are homeless or threatened with homelessness.
If you are homeless or threatened with homelessness, we can help you. We will try to prevent you from becoming homeless in the first instance.
The ban on bailiff evictions, introduced at the start of the pandemic, has been extended until 31 March 2021 with measures kept under review in line with the latest public health advice.
Landlords are required to give 6-month notice periods to tenants before starting possession proceedings, except in the most serious circumstances.
Service updates, changes and closures are outlined below. For more information see our FAQ page.
Phone lines - Access Harrow is taking all Council Housing service calls Monday to Friday, 9am – 5pm. They can be reached at 0208 901 2630.
Housing repairs - We have resumed the full repairs and maintenance service to Council tenants. See our housing services update.
Caretaking services - We’re running a reduced caretaking service focusing on urgent health and safety tasks, litter picking and bulk removal. Please remember to keep communal areas clear of items to keep you and other residents safe.