Pay the rent on your council home

To make a payment you will need your rent payment number. You will be able to find it on your rent statement or any rent letters sent to you from your housing officer.

Pay your rent online

See below for other methods of payment

Rent Enquiries

The Housing Portal is currently offline and so you are unable to view your rent balance at this time. We are working on the new housing account and plan to launch it in spring time.

If you need to check your rent balance, you can complete the form below and a member of the housing team will aim to respond the next working day.

Submit a rent enquiry

Direct Debit

The easiest way to pay your rent is by Direct Debit. The payment is debited automatically so you won't have to worry about forgetting to pay your rent. We arrange for your bank to pay the rent every month on the 
4th, 18th or 25th of each month.

We will let you and your bank know if there is a change to the amount you have to pay. 

To set up a Direct Debit please complete the Direct Debit Form and return it to us at housing@harrow.gov.uk

If you cannot download and print the direct debit form, please phone Access Harrow on 020 8901 2630 to request a form.


To pay your rent by debit or credit card using the automated payment line call 020 8424 1220

Standing order / Internet banking

If you would like to pay your rent by Standing Order, give the council’s bank details and your rent payment number to your bank. You must tell your bank the amount to pay and the frequency of payment, for example, weekly or monthly.
If you pay by standing order, you must remember to tell your bank if the amount of rent you have to pay goes up or down.

Harrow Council's bank details

Address: NatWest Bank, 315 Station Road, Harrow
Sort code: 60-10-10
Account number: 19245025

Rent information

You must pay at least one week’s rent before your tenancy starts as your rent is due every Monday for the week to come. After that you must continue to pay your rent every Monday for the week to come.

If you do not move into your new home at the very start of your tenancy, you still have to pay your rent (and you may have to pay rent on two homes).

If you are on a low income, you might qualify for Housing Benefit or Universal Credit to help you pay your rent. You should make any claim as soon as possible after signing your tenancy agreement as you may lose out if you delay.

It is always your responsibility to make sure that your rent is paid in full and on time.