dcsimg

Service charges and ground rent

Your service charge is collected annually in arrears. We send you a bill during the summer months for expenditure incurred during the previous financial year. For example if we invoiced you in July 2021 it would be for costs incurred between 1st April 2020 and 31st March 2021.

Please note that Ground Rent is £10 per year and in future years may form part of your annual service charge bill

How to pay service charges and ground rent

Direct Debit

Direct Debit is a safe and easy way for you to pay your service charge. By setting up a Direct Debit you give the council permission to take the money for your service charge from your bank account in agreed amounts at agreed times.

To set up a Direct Debit payment call 020 8424 1125 or fill in this Direct Debit form and email it back to leasehold&[email protected]

As it can take time to set up your Direct Debit payments you should make the first payment by another method (phone or online) until your direct debit takes effect. Please check your account on the 1st or 15th of the month to ensure that your direct debit has been paid.

Online payments

You will need to select the 'Invoice Payers' option. You will be given a payment transaction number for your records.

Pay my service charge online

Internet or Telephone Banking

Contact your bank to arrange a direct payment to us. Our bank details are:

National Westminster Bank, Harrow Town Centre

Account Number: 47345098

Sort code: 60-10-10

To set up a direct payment you will need your invoice number, found on the top right hand corner of your bill to use as a reference.   

Kiosk payments

A payment kiosk is situated in our main reception of the Civic Centre. Payment can be made by cash, cheque or debit/credit card. You must bring your invoice number with you.

The Kiosk is open Monday to Friday, 9am to 4:45pm. The doors will close promptly at 5pm.