Service charges and ground rent

Your service charge is collected annually in arrears. We send you a bill during the summer months for expenditure incurred during the previous financial year. For example if we invoiced you in July 2021 it would be for costs incurred between 1 April 2020 and 31 March 2021.

Please note that Ground Rent is £10 per year. In future years may form part of your annual service charge bill.

How to pay service charges and ground rent

Direct Debit

A Direct Debit is an easy and safe way for you to pay. Your Direct Debit gives the council permission to take agreed amounts of money, at agreed times, from your bank account. This is to cover your service charge. To set up a Direct Debit call 020 8424 1125. Alternatively fill in a Direct Debit form and email it to

As it can take time to set up Direct Debit payments, make your first payment by another method. For example by phone or online. Please check your account on the 1st or 15th of the month to ensure that your Direct Debit has been paid.

Online payments

You will need to select the 'Invoice Payers' option. You will be given a payment transaction number for your records.

Pay my service charge online

Internet or telephone banking

Contact your bank to arrange a direct payment to us. Our bank details are:

National Westminster Bank, Harrow Town Centre

Account Number: 47345098

Sort code: 60-10-10

To set up a direct payment you will need your invoice number, found on the top right-hand corner of your bill to use as a reference.