Housing residents in Harrow can get involved in:
- consultation meetings
- the Harrow Resident Housing Collaboration programme
- joining or setting up a Tenants and Residents Association for your estate
- taking part in estate inspections with council officers
- becoming your block or Estate Champion
- joining the Leasehold Improvement Group
We want the voices of tenants and leaseholders to represent Harrow’s communities. If you would like to know more about these involvement opportunities, email rinvolve@harrow.gov.uk
Drop in sessions
Come and talk face to face with Housing Officers and repairs staff at residents drop in sessions. These are open to all council tenants and leaseholders.
No appointment is needed. You can just turn up. For more details, email rinvolve@harrow.gov.uk
Dates |
Venue |
Time |
Team |
---|---|---|---|
Tues 26th August |
Pinner Hill hall, Welch Place, HA5 3TA |
10am – 12.30pm |
Rent Tenancy Repairs Leasehold Major/Minor works Estate Services Resident Engagement |
Tuesday 16th September |
Northolt Road Hall, Northolt Rd, HA2 0LS |
4pm-6.30pm |
Rent Tenancy Repairs Leasehold Major/Minor works Estate Services Resident Engagement |
Wednesday 24th Sept | Bede Anandappa Hall – Estate Inspection at 9.30am | 4pm – 6.30pm |
Rent Tenancy Repairs Leasehold Major/Minor works Estate Services Resident Engagement |
Wednesday 8th October |
Churchill Place Hall, Barons Mead, HA1 1YB Estate inspection |
10am -12.30pm |
Rent Tenancy Repairs Leasehold Major/Minor works Estate Services Resident Engagement |
Tues 4th November |
Julie Cook Hall, Augustine Road, HA3 5NW |
4-6pm |
Rent Tenancy Repairs Leasehold Major/Minor works Estate Services Resident Engagement |
Wednesday 3rd December |
Northolt Road Hall, Northolt Rd, HA2 0LS |
10am-12.30 |
Rent Tenancy Repairs Leasehold Major/Minor works Estate Services Resident Engagement |
Wednesday 10th December |
Brookside Close Hall, HA2 9AW Estate Inspection |
10am-12.30pm |
Rent Tenancy Repairs Leasehold Major/Minor works Estate Services Resident Engagement |
Wednesday 14th January 2026 |
Pinner Hill hall, Welch Place, HA5 3TA Estate inspection |
9.30-12.30 |
Rent Tenancy Repairs Leasehold Major/Minor works Estate Services Resident Engagement |
Housing Matters
Housing Matters is a meeting for tenants and leaseholders. Meetings are held several times a year. You can ask questions, suggest topics and meet staff. They can give feedback on policy changes. Find out more about Housing Matters.
Residents Board meetings
The residents board is made up of tenants and leaseholders. They meet monthly and have an overview of all resident involvement. They review housing strategies and changes to services. Find out more about Residents Board meetings.
Leasehold Improvement Group
The Leasehold Improvement Group has been created to focus on improving services provided by the Leasehold and Right To Buy Services team for our leaseholders and shared owners.
The aims we are focussing on include:
- improving communication,
- better access to services,
- accuracy of service charge billing
- greater involvement with leaseholders.
Regular updates are provided at the group meeting regarding how we intend to improve our services. For example, customer communication, we may discuss the publication of a Service Standards Charter. We may also provide an update on the creation of a Leaseholder Handbook. We encourage residents to get involved in advising and helping us co-create these.
Occasionally we have guest speakers at the meetings to explain their role in the organisation
The Group meets every two months online.
The next Leaseholder Improvement Group meeting is on Tues 23 Sept 2025 at 6pm - 7pm.
To join us online, email rinvolve@harrow.gov.uk
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Homing In magazine
Homing In is our magazine for council tenants and leaseholders. The magazine aims to keep residents informed. It covers local initiatives, events, and activities. Find out more about the Homing In magazine.