Housing resident involvement

Housing residents in Harrow can get involved in:

We want the voices of tenants and leaseholders to represent Harrow’s communities. If you would like to know more about these involvement opportunities, email rinvolve@harrow.gov.uk

Drop in sessions

Come and talk face to face with Housing Officers and repairs staff at residents drop in sessions. These are open to all council tenants and leaseholders.
No appointment is needed.  You can just turn up. For more details, email rinvolve@harrow.gov.uk

Dates

Venue

Time

Team

Tues 26th August

Pinner Hill hall, Welch Place, HA5 3TA

10am – 12.30pm

Rent

Tenancy

Repairs

Leasehold

Major/Minor works

Estate Services

Resident Engagement

Tuesday 16th September

Northolt Road Hall, Northolt Rd, HA2 0LS

4pm-6.30pm

Rent

Tenancy

Repairs

Leasehold

Major/Minor works

Estate Services

Resident Engagement

Wednesday 24th Sept Bede Anandappa Hall – Estate Inspection at 9.30am 4pm – 6.30pm

Rent

Tenancy

Repairs

Leasehold

Major/Minor works

Estate Services

Resident Engagement

Wednesday 8th October

Churchill Place Hall, Barons Mead, HA1 1YB

Estate inspection

10am -12.30pm

Rent

Tenancy

Repairs

Leasehold

Major/Minor works

Estate Services

Resident Engagement

Tues 4th November

Julie Cook Hall, Augustine Road, HA3 5NW

4-6pm

Rent

Tenancy

Repairs

Leasehold

Major/Minor works

Estate Services

Resident Engagement

Wednesday 3rd December

Northolt Road Hall, Northolt Rd, HA2 0LS

10am-12.30

Rent

Tenancy

Repairs

Leasehold

Major/Minor works

Estate Services

Resident Engagement

Wednesday 10th December

Brookside Close Hall, HA2 9AW

Estate Inspection

10am-12.30pm

Rent

Tenancy

Repairs

Leasehold

Major/Minor works

Estate Services

Resident Engagement

Wednesday 14th January 2026

Pinner Hill hall, Welch Place, HA5 3TA

Estate inspection

9.30-12.30

Rent

Tenancy

Repairs

Leasehold

Major/Minor works

Estate Services

Resident Engagement

Housing Matters

Housing Matters is a meeting for tenants and leaseholders. Meetings are held several times a year. You can ask questions, suggest topics and meet staff. They can give feedback on policy changes. Find out more about Housing Matters.

Residents Board meetings

The residents board is made up of tenants and leaseholders. They meet monthly and have an overview of all resident involvement. They review housing strategies and changes to services. Find out more about Residents Board meetings.

Leasehold Improvement Group

The Leasehold Improvement Group has been created to focus on improving services provided by the Leasehold and Right To Buy Services team for our leaseholders and shared owners.

The aims we are focussing on include:

  • improving communication,
  • better access to services,
  • accuracy of service charge billing
  • greater involvement with leaseholders.

Regular updates are provided at the group meeting regarding how we intend to improve our services. For example, customer communication, we may discuss the publication of a Service Standards Charter. We may also provide an update on the creation of a Leaseholder Handbook. We encourage residents to get involved in advising and helping us co-create these.

Occasionally we have guest speakers at the meetings to explain their role in the organisation

The Group meets every two months online.

The next Leaseholder Improvement Group meeting is on Tues 23 Sept 2025 at 6pm - 7pm.

To join us online, email rinvolve@harrow.gov.uk

Flying start support and grant

Flying start community grants

Homing In magazine

Homing In is our magazine for council tenants and leaseholders. The magazine aims to keep residents informed. It covers local initiatives, events, and activities. Find out more about the Homing In magazine.