Major works for leaseholders

Paying for major works

As the freeholder of your property the council is responsible for the upkeep of the structure of your building and the common parts of the estate for the benefit of all residents.

All residents involved will be consulted before major works take place. Depending on the works involved they will be either invited to make enquiries online/by telephone or an open day event to find out all about the process, the contractors and the products/materials that will be used. Open day events can also be carried out on Microsoft Teams or Zoom

Leaseholders are required to contribute by way of a service charge to the cost of any work we carry out to the structure of the building and communal parts of the estate.

How to pay for major works

The Council can accept a variety of methods for paying your invoices.

Online payments

You will need to select the 'Invoice Payers' option. You will be given a payment transaction number for your records.

Pay for major works online

Internet or Telephone Banking

Contact your bank to arrange a direct payment to us. Our bank details are:

National Westminster Bank, Harrow Town Centre

Account Number: 47345098

Sort code: 60-10-10.

To set up a direct payment you will need your invoice number, found on the top right hand corner of your bill to use as a reference.   

Paying by Cheque

All cheques should be made payable to the 'London Borough of Harrow' and posted to Home Ownership Services, Harrow Council, Civic 2, Station Road , Harrow , HA1 2UH . 

Please write your Invoice Number found in the top right hand corner of your bill and your property address on the back of the cheque. Do not send money through the post.

At any Bank/Post Office

Fill in the tear off slip at the front of your invoice and hand it in at the bank/post office counter. If you pay at a bank other than your own or the Post Office you will have to pay a fee. 


A payment kiosk is situated in our main reception of the Civic Centre. Payment can be made by cash, cheque or debit/credit card. You must bring your invoice number with you.

The Kiosk is open Monday to Friday, 9am to 4:45pm. The doors will close promptly at 5pm.