Road Maintenance and Travel

To report a pothole on a road in Harrow, you will need to provide the location of the pothole and a photo upload of the pothole.

A highway supervisor will visit the location of the pothole and will assess the size, location and risk to road users.

We aim to respond to your report within three working days.

The highway supervisor will then prioritise the pothole for repair to the follwing timescales:

• High risk potholes - within 24 hours
• Low risk potholes - within 7 days.

We are responsible for maintaining the majority of pavements in Harrow including replacing broken or missing slabs in the paving.

Damaged kerbs or pavements can become a trip hazard for pedestrians, especially those with mobility issues.

We aim to respond to your report within three working days.

A site visit from one of our inspectors will be conducted within 5-7 working days.

Street signs are all over Harrow and direct road users and pedestrians around the borough.

But it is no good if the signs are damaged, weathered, faded, dirty, vandalised or difficult to read.

Our street signs are inspected every three months including both illuminated and non-illuminated signs.

We aim to respond to your report within three working days.

A site visit from one of our inspectors will be conducted within 5-7 working days.

For more information, see our Report a faulty street sign page.

A manhole cover is the metal lid of a drain which can be found on pavements throughout Harrow. 

As well as becoming trip hazards for pedestrians, manhole lids or covers can end up in the roads, footpaths or gardens.

One of our inspectors will visit the location of the manhole cover issue and identify the owner of the manhole cover and report the issue directly to that company. We do not carry out direct repairs on manhole covers.

We aim to respond to your report within three working days.

A site visit from one of our inspectors will be conducted within 5-7 working days.

For more information, see our Report a problem with a manhole cover page.

If the roadworks are being carried out by a utility company, you can choose to contact them directly.

Some examples of roadwork issues you can report online are:

• The roadworks have finished but the equipment remains on the roadside
• The roadworks have finished but there are concerns with the quality of work
• The roadworks are causing an obstruction either by car or by foot
• The roadworks are causing utility access issues

We aim to respond to your report within three working days.

A site visit from one of our inspectors will be conducted within 5-7 working days.

For more information, see our Report a roadworks issue page.