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Data protection

Cookies

Cookies are small text files placed on your computer or smartphone to collect data. They can help to make the interaction between you and the website faster and easier. Without them the website may think you are a new visitor every time you move to a new page.

Cookies also tell us what information you’re most interested in and in return we can serve you the information you want. As we develop a better understanding about you and your preferences we’re better able to provide you with the information you want.

We also use cookies to collect anonymous data about how you use the website, such as which pages you have viewed and how long you have remained on our site. This helps us to identify any improvements we need to make to the website.


How to disable cookies

Your preference might be to disable cookies and we respect that. This page offers instructions for all the major browsers: www.aboutcookies.org.uk/managing-cookies

If you do allow cookies on to your computer be aware that our cookies have a life span ranging from a few minutes and up to one year before they expire.

Here are the cookies we use on our site

Harrow Council website 

Harrow Council's website uses the cookies below.

Cookie  Cookie function Expiry
PHPSESSID This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again. Expires when you close the browser
visitedPages This cookie stores a list of pages you have visited on the site, up to a maximum of 20. If you visit more than 20 pages the oldest page visit is discarded from the cookie. Expires within 1 year
location This cookie stores your device location in the form of latitude and longitude coordinates, if you choose to share your location. This help us to provide you with information which is relevant to your location. Expires within 1 year
TestCookie Used to test whether your browser can accept cookie. Expires when you close the browser
cfduid This cookie is set by Cloudfare and is ued to speed up page load times and for detecting bots on the website. Expires when you close the browser

 

MyHarrow Account

MyHarrow account is the citizen account on which you can view your Council Tax, Benefits, planning and school waiting list information.  It uses the cookies below.

Cookie Cookie function Expiry
JSESSIONID This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again or submit a form. Expires when you close the browser
Lwa Database GUID (Globally Unique ID). Encrypted value which allows us to identify the relevant environment being accessed. Expires when you close the browser
ASP.NETSessionId This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again or submit a form. Expires when you close the browser

 

Online forms

Our online forms enable users to self-serve with applications, subscriptions, reports and bookings. It uses the cookies below.

Cookie Cookie function Expiry
APPLANG This tells us the language you are using to visit the site e.g English Expires in 24 hours
PHPSESSID This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again. Expires in 6 hours
 localtime This cookie allows us to calculate your local time from the Co-ordinated Universal Time (UTC) Expires when you close the browser
 JSESSIONID This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again or submit a form. Expires when you close the browser
ASP.NETSessionId This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again or submit a form Expires when you close the browser
Lwa Database GUID (Globally Unique ID). Encrypted value which allows us to identify the relevant section being accessed. Expires when you close the browser

 

Website analytics - Webtrends

Webtrends is the service Harrow Council uses to collect analytics on the use of its websites. These cookies are used to collect information about how our visitors use our site. We use the information to help us to improve the website. The data is collected anonymously. It uses the cookies below.

Cookie Cookie function Expiry
WTFPC This is a first party cookie which tracks your visits across our website and MyHarrow Account. It help us to know if you are new or returning visitor. Expires in 24 hours
ACOOKIE This cookie is used to track the pages you visit across our website and MyHarrow Account. Expires in 24 hours
WEBTRENDSID This cookie records the journey you have taken across the website and MyHarrow Account. The data is collected anonymously. It help us to know if you are new or returning visitor. Expires in 24 hours
WTLOPTOUT This is an optional cookie that you can choose to download to prevent tracking from our website. Not applicable

 

Maps

The maps resource provides interactive online maps embedded within our web pages. They use the cookies below.

Cookie Cookie function Expiry
connect.sid This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again Expires when you close the browser

 

Planning portal

This database holds all the planning applications submitted to Harrow Council. It uses the following cookies:

Cookie Cookie function Expiry
ASP.NETSessionId This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again. Expires when you close the browser
PHPSESSID This cookie is used to maintain continuity as you navigate around the site. It enables us to keep you logged in to the site or submit a form. Expires when you close the browser
visitedPages This cookie stores a list of pages you have visited on the site, up to a maximum of 20. If you visit more than 20 pages the oldest page visit is discarded from the cookie Expires within 1 year
WTFPC This is a first party cookie which tracks your visits across our website. It help us to know if you are new or returning visitor. Expires in 24 hours

 

Consultations - Inovem

Inovem is the software which provides the framework for our online consultations and surveys. It uses the cookies below.

Cookie Cookie function Expiry
JSESSIONID This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again. Expires when you close the browser

Modern.gov

The modern.gov site holds documents, minutes of meetings and agendas for all matters relating to the democratic process of the council. It uses the cookies below.

Cookie Cookie function Expiry
ASP.NETSessionId This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again. Expires when you close the browser
mglogon This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again. Expires when you close the browser

 

Fiso website

The Fiso website is a directory of resources for the care of families and children. It uses the cookies below.

Cookie Cookie function Expiry
PELanguageCookie This cookie is the Public Enquiry language, defaults to English (1) – could be Welsh etc. Expires when you close the browser
SynergyWebSesh This cookie identifies you as a unique user while you are browsing the website. No personal information is stored. It enhances your experience by allowing us to remember you have logged into the site, so you can browse the website without having to log in again. Expires when you close the browser