Report a faulty street light

There are around 16,372 street lights illuminating the roads and footpaths in Harrow. We are responsible for maintaining street lighting across the borough.  

Once a month we inspect all street lights, illuminated signs, and bollards. Faulty lighting on council housing properties must be reported to the estate caretaker.

Before you start

To report a faulty street light you will need:

  • Details of where the faulty street light is
  • The road name and closest house number to the faulty street light
  • The street light ID number. (This can be found on the street light or post itself)

Report a faulty street light

How we deal with faulty street lights

We pass all reported faults to our lighting contractor for repair. They will investigate the fault before repairing the issue.

If the fault is due to the power supply we report this to the UK Power Networks (UKPN). The UKPN is the only statutory authority who can correct underground faults. We only have a responsibility to report the problem and cannot repair it.  

How to report a faulty traffic light

Transport for London are responsible maintaining all permanent traffic lights in London. Traffic light faults can be reported online on the Transport for London website.

If you notice a fault with a temporary traffic light, you should report it to the company working on site. The roadworks site should display a board with their contact details on.