Report a pothole

A pothole is created when street surfaces freeze, thaw, and crack allowing water to seep under the tarmac. As that water freezes and thaws, it causes an expansion and creates the damage we see as potholes.

Tell us about a pothole

Mark the location on the map

The button below will take you to a page with a map. Position the map so that the 'Confirm Location' marker points to the location with the damage.

Alternatively, at the top of the map you can type an address that's close to the location in question. However once the map has reorientated you will need to adjust the 'Confirm Location' marker so that it points to the exact location of the damage.

The marker must be on the green shading or you will not be able to proceed. Sections that are not green are not maintained by the Council.

Once the 'Confirm Location' marker is in the right place, click it to proceed.

Report a pothole

How do we deal with potholes?

A highway supervisor visits the pothole and assess the size, location and risk to road users. We aim to respond to your report within three working days.

The highway supervisor then prioritises the pothole for repair to the following timescales:

  • High risk potholes: within 24 hours
  • Low risk potholes: within 7 days

Government funding to tackle potholes in Harrow

We have received additional funding from the Government which has been made possible by reallocated HS2 funding. This will allow us to deal with potholes across the borough, for which we are grateful. 

We are spending this year's and next year's allocation of £482,000 on introducing a new pothole squad that will tackle priority potholes in the borough to make journeys safer and more comfortable for our residents. Read the cabinet report which outlines our strategy on potholes.

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