Resident Parking permit terms and questions
Resident parking permit holders can park in the following spaces:
- resident bays
- shared use bays
- in unmarked areas of the road, other than:
- across dropped kerbs
- in Controlled Parking Zones (CPZ)
- where a bay is not marked and signed as 'Beyond This Point' during the controlled hours.
Resident parking permits are valid for 12 months. Notifications are sent out before the permit expires. The expiry date is shown on the parking permit.
We take no responsibility for postal delays. It is the holders’ responsibility to renew and display a valid permit at all times. You cannot park in a zone during the controlled hours until the permit has been issued.
Eligibility
You are not eligible to apply for a Resident parking permit if:
- you live in a Permit Restricted Development (PRD).
- the address is listed by London Borough of Harrow for business use.
- the vehicle exceeds 2.08 metres in height and or 5.50 metres in length, and/or 5 tonnes in weight.
Right to withdraw or invalidate
The permit remains the property of the London Borough of Harrow. We reserve the right to withdraw or invalidate a permit if:
- The permit holder ceases to be a resident within the CPZ.
- A permit has expired.
- A permit has been altered or defaced.
- A permit has been reported lost or stolen.
- A duplicate or replacement permit has been issued.
- The vehicle owner (or driver of a company vehicle) does not live within the CPZ. Where this is the case, the permit will be deemed invalid. A Penalty Charge Notice (PCN) may be issued and no refund will be given.
- The vehicle owner (or driver of a company vehicle) does not live at the address the permit was issued.
- The holder causes obstruction to residents' driveways. This is where bays extend across driveways (zone R & Q1 only).
- If the vehicle owner has three unpaid or unchallenged PCNs, the applicant cannot get a permit.
- Residents may receive partial refunds for permits that are no longer needed. Refunds are only given for whole months. If the refund amount is £25.00 or less, no refund will be issued. The administration fee is £25.00.
- Issue of a permit does not guarantee a parking space for a vehicle within the CPZ. Permits do not allow for parking in suspended bays during CPZ restricted hours. This also applies for when a Temporary Traffic Regulation Order (TTRO) has been put in place.
- You must show the permit in a cover on the front side of the windshield. The registration number, expiry date, and zone must be easily seen.
- Permits are only valid for the vehicle specified on the application form and permit.
- When you renew, you will be charged based on last year's emissions scale for your vehicle. This is if your household has more than one permit, unless you tell us otherwise.
- If you don't renew by the 20th of the month before it expires, you could lose your position on the scale.
The scale points are being reset due to changes in the permit system and pricing structure.
The first vehicle needing a new permit will be charged at the first vehicle scale point for its emissions band.
Any more vehicles will be charged at the second, third, or higher vehicle scale points for their emissions band. You can find the emissions band and registration date for your vehicle on GOV.UK.
Providing proof
The preferred proof is the vehicle registration document. It should show the vehicle registration number and address that the permit applies to. Other proof may need to be provided each year.
Proof of residency
Examples of acceptable documents include the name on:
- electoral register
- driving licence
- recent bank, credit/debit card statement
- recent utility bill
- current (active) insurance policy schedule.
If a tenancy agreement is provided, a permit will be issued for the length of the agreement. For example a 2-month tenancy agreement will mean a 2-month permit.
Proof of vehicle ownership
Acceptable documents include a letter from employer confirming you are the:
- sole user
- hire/lease agreement
- bill of sale/invoice
- current (active) insurance policy schedule.
The Corporate Anti Fraud Team
This authority is under a duty to protect the public funds it administers. They may use the information you provide on your application to prevent and detect fraud.
They can share this information with other groups that oversee or manage public funds for these reasons. For more information please see our Fraud pages.
As a local authority we are required to take part in the Cabinet Office’s National Fraud Initiative.
This is a data matching exercise to assist in the prevention and detection of fraud. We provide data to the Minister for the Cabinet Office, for matching, for each exercise.
See more in the Cabinet Office National Fraud Initiative pages. The use of data is carried out with statutory authority under Part 6 of the Local Audit and Accountability Act 2014.
It does not need the consent of the individuals concerned under the Data Protection Act 2018. View more information on the Cabinet Office’s legal powers.
Data matching by the Cabinet Office is subject to a Code of Practice.
We may share the information you give us with a Specified Anti-Fraud Organization (SAFO). This helps us prevent fraud, money laundering, and confirm your identity.
A SAFO is specified by an order made by the Secretary of State. If fraud is found, you may be denied some services, financial help, or job opportunities.
Details about how your information is shared with agencies and your rights can be found by visiting CIFAS.
Public authorities must follow a Code of Practice when sharing information with a SAFO. You can find the Code of Practice and a list of SAFOs we share information with on the Home Office website.
Frequently asked questions
How can I find out my vehicle's CO2 emissions band?
You can find out the emissions of your vehicle on the Vehicle Certification Agency (VCA) website.
Find out your vehicle's details. Then, check how much your permit will cost on our Resident Parking permit fees page.
Will I be reminded when my parking permit needs renewing?
We will email you when your permit is due to expire. Please check your junk or spam folder. We take no responsibility an email is not received. It is the permit holders’ responsibility to renew and display a valid permit. The expiry date of the permit needs to be visible in your vehicle when parked at all times.
When might my application be declined?
A parking permit application may be declined if any of the following applies:
- you live in a permit restricted property
- you don't live within the boundaries of a CPZ
- you are applying for a business premises
- your vehicle exceeds any of the following:
- 2.08 metres in height
- and/or 5.50 metres in length or
- 5 tonnes in weight
If your parking permit application is declined and you've paid, you'll get a refund. A £25.00 administration fee will be deducted.
Do I need a Resident parking permit with my Blue badge?
If you have a Blue badge, you do not need a Resident's parking permit. You should make sure your Blue badge is visible in your vehicle. If your Blue badge is not visible, you might get a Penalty Charge Notice (PCN)
What do I do if I lose my Resident parking permit?
If you lose your Resident parking permit, request a new one by emailing parking.permits@harrow.gov.uk.
Can I park in a CPZ bay straight after applying?
If you applied for a Resident parking permit to start today and want to park right away, you will need to:
Print the confirmation email that you receive from us. If you can't print the email, we update our system with new permits every day at 4pm.
Vehicles with permits bought before 4pm can park the following day. Permits bought after 4pm can be used after two days.
If you have not received your permit after 10 days, email parking.permits@harrow.gov.uk.
I have to use a different vehicle for a few days, what should I do?
If you need to use a different vehicle than the one on your permit, email parking.permits@harrow.gov.uk. Please include the following information:
- your current parking permit number
- your current vehicle details (make, model, colour and number plate)
- your replacement vehicle details (make, model, colour and number plate)
- your reason for having the replacement vehicle
- the length of time you will use the replacement vehicle
- any supporting documents (insurance company letter).
We will then confirm if you can use the temporary vehicle and how long for.
Why might I not be eligible for a Resident parking permit?
Some properties are not eligible for a Resident parking permit. This could be because of conditions set when they were built. An example could be that the property has good access to public transport. There may be exceptions for Blue Badge holders.