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Resident Parking permits

What is a Resident Parking permit?

A Resident Parking permit is available to residents of eligible properties living in a CPZ.

When a Resident Parking permit has been issued for a vehicle, that vehicle will be allowed to park within a residents parking bay in the specific CPZ the permit was issued for.

All Resident Parking permits are valid for one year and start on the first day of the specified month.

A Resident Parking permit does not guarantee a parking space will be available and cannot be used in any area where temporary parking restrictions are in place including suspended bays.

How can I apply for a resident parking permit?

You can apply for a Resident Parking permit online. Resident Parking permits cannot be issued by phone or at the Civic Centre. Please note that you will need to allow 10 working days for your permit to be issued.

If you have not received your parking permit after 10 working days please email [email protected].

Changes to resident parking permits from 1st October 2020

From the 1st October 2020 the amount you pay for a Resident Parking permit will depend on the CO2 emissions of the vehicle you are applying for, this is called emissions-based tariffs.

Vehicles which omit lower CO2 emissions or use alternative fuels are better for the environment. Vehicles with a higher CO2 emission will pay a slightly higher tariff than newer and more efficient vehicles.

A full list of the new emission-based tariffs can be found on our Resident Parking permit fees page.

Frequently asked questions

To explain how these changes may affect your current or expiring Resident Parking permit(s) and what you need to do, we have compiled some frequently asked questions.

Do I need to make changes to my current permit which will be valid beyond the 1st October 2020?

No, if you have a current valid Resident Parking permit which is valid beyond the 1st October 2020 you will not need to change the permit until it is due to expire.

How can I renew my permit after 1st October 2020?

You will not be able to renew your permit with existing details. This is because we will need additional details such as your vehicle's CO2 emissions or engine capacity to make sure the correct tariff is applied to your vehicle.

We will need to reset the number of permits at an address. Therefore, the first permit purchased after 1st October 2020 will be charged at the first vehicle rate for the relevant emissions band. All subsequent permits purchased at that address will be charged for the corresponding vehicle and emissions.

You can find out more about the emissions-based tariffs on our Resident Parking permit fees page.

How can I find out what CO2 emissions band my vehicle falls in?

You can find out the emissions of your vehicle on the Vehicle Certification Agency (VCA) website.

Once you find out your vehicle's CO2 emissions or engine capacity you can work out how much your permit will cost on our Resident Parking permit fees page.

When my current permit is up for renewal will you remind me?

When your current or replacement permit is due to expire, we will write to you to remind you that you will need to make a new application.

Please be aware we take no responsibility for postal delays or misdirected mail and it is the holders’ responsibility to both renew and display a valid permit at all times when parked.

When might a Resident Parking permit application be declined?

Resident parking permit applications may be declined if any of the following applies:

  • you live in a permit restricted property
  • you don't live within the boundaries of a CPZ
  • you are applying for a business premises
  • your vehicle exceeds any of the following:
    •  2.08 metres in height
    • and/or 5.50 metres in length or
    • 5 tonnes in weight

If your parking permit application is declined and you have made a payment you will be refunded (excluding a £25 administration fee.)

I am a Blue Badge holder; do I need a Resident Parking permit?

If you have a Blue Badge you do not need a resident's parking permit. Your Blue Badge should be clearly displayed in the vehicle otherwise you may receive a PCN which will not be cancelled.

What is a permit restricted property?

Some addresses are not eligible for resident or visitor permits. This is due to conditions or agreements applied at the time planning permission was approved. 

This normally applies to developments that are intended to be 'car free' or have a low parking provision and are in areas with good access to public transport.

What if I want to park in a CPZ bay immediately after submitting an application?

If you have applied for a resident parking permit to start on the first day of the current month and wish to park somewhere immediately you will need to:

Print the acknowledgement email that you receive from us, which has a tear off temporary permit on the bottom that should be clearly displayed on your vehicle’s dashboard or if you cannot print the email, we add new permits to our system daily at 4pm, so vehicles with permits purchased before 4pm can park the following working day and permits purchased after 4pm can be parked after 2 working days.

Doing the above will allow your vehicle to be parked in a resident parking bay for twenty-one days beginning from the date on the acknowledgement email.

If you have not received your permit after ten days, please contact [email protected].

Can I apply for a temporary vehicle permit?

If you need to use a vehicle other than the one you have a permit for, please email [email protected] with the information detailed below.

We will then confirm if you can use the temporary vehicle and how long for.

  • Current permit number
  • Current vehicle details such as make, model, colour and number plate
  • Replacement vehicle details such as make, model, colour and number plate
  • Reason for having the replacement vehicle
  • Length of time the replacement vehicle required for
  • Supporting documentation for example a letter from the insurance company.