Important service update:
We have launched a new Resident Parking permit application system. This is prior to the re-introduction of the enforcement of CPZ bays coming into affect from 1st October 2020.
If you held a valid Resident Parking Permit during the period enforcement was relaxed, you will receive a replacement permit extended by the number of months you held a permit during that period.
This means you will only need to apply for a permit once the system relaunches if you have not held a valid permit at any time since 1st April 2020.
What is a Resident Parking permit?
A Resident Parking permit is available to residents living in a CPZ. When a Resident Parking permit has been issued for a vehicle, that vehicle will be allowed to park within a residents parking bay in the specific CPZ the permit was issued for. All Resident Parking Permits are valid for one year and start on the first day of the specified month.
How can I apply for a Resident Parking permit?
You can apply for a Resident Parking permit online. Resident Parking permits cannot be issued by phone or at the Civic Centre. Please note that you will need to allow 10 working days for your permit to be issued.
If you have not received your parking permit after 10 working days please contact our parking department.
Changes to Resident Parking permits from 1st October 2020
From the 1st October 2020 the amount you pay for a Resident Parking permit will depend on the CO2 emissions of the vehicle you are applying for, this is called emissions-based tariffs.
Vehicles which omit lower CO2 emissions or use alternative fuels are better for the environment. Vehicles with a higher CO2 emission will pay a slightly higher tariff than newer and more efficient vehicles.
A full list of the new emission-based tariffs coming into affect from 1st October 2020 can be found on our Resident Parking permit fees page.
Frequently asked questions
To explain how these change may affect your current or expiring Resident Parking permit(s) and what you need to do between now and 1st October 2020, we have compiled some frequently asked questions.
I had a valid permit before and during the lockdown, will it still be valid when enforcement restarts?
If you had a valid permit on or after 1st April 2020, your permit will be extended to cover the months your permit was valid for during the period of non-enforcement and you won’t need to do anything.
In September 2020 you will receive a new permit replacing your existing one with a new expiry date.
Do I need to make changes to my current permit which will be valid beyond the 1st October 2020?
No, if you have a current valid Resident Parking permit which is valid beyond the 1st October 2020 you will not need to change the permit until it is due to expire.
When can I apply for an emissions-based Resident Parking permit?
Anyone wanting to apply for a new emissions-based Resident Parking permit valid from 1st October 2020 can do so from 9th September 2020.
How can I renew my permit after 1st October 2020?
You will not be able to renew your permit with existing details. This is because we will need additional details such as your vehicle's CO2 emissions or engine capacity to make sure the correct tariff is applied to your vehicle.
We will also need to reset the number of permits at an address, therefore the first permit purchased after 1st October 2020 will be charged at the first vehicle rate for the relevant emissions band and all subsequent permits purchased at that address will be charged for the corresponding vehicle and emissions.
You can find out more about the emissions-based tariffs on our Resident Parking permit fees page.
How can I find out what CO2 emissions band my vehicle falls in?
You can find out the emissions of your vehicle on the Vehicle Certification Agency (VCA) website.
Once you find out your vehicle's CO2 emissions or engine capacity you can work out how much your permit will cost on our Resident Parking permit fees page.
When my current permit is up for renewal will you remind me?
When your current or replacement permit is due to expire we will write to you to remind you that you will need to make a new application.
I have been parking in a CPZ bay during the period of non-enforcement without a permit, what will happen after 1st October 2020?
If you live in a permit restricted address or are a business owner or a motorist who is not eligible for a permit and has benefitted from parking in CPZ bays during the period of non-enforcement you will need to make alternate arrangements from 1st October 2020 as you may get a fine.
When might a Resident Parking permit application be declined?
Resident parking permit applications may be declined if any of the following applies:
you live in a permit restricted property
you don't live within the boundaries of a CPZ
you are applying for a business premises
- your vehicle exceeds any of the following:
- 2.08 metres in height
- and/or 5.50 metres in length or
- 5 tonnes in weight
If your parking permit application is declined and you have made a payment you will be refunded (excluding a £25 administration fee.)
I am a Blue Badge holder, do I need a Resident Parking permit?
If you have a Blue Badge you do not need a resident's parking permit. Your Blue Badge should be clearly displayed in the vehicle otherwise you may receive a PCN which will not be cancelled.
What is an environmentally friendly vehicle (EFV)?
An EFV is a vehicle that is propelled by electricity, compressed natural gas, methane gas, liquefied petroleum gas (LPG), hydrogen, methanol, ethanol or hybrid vehicles using a combination of petrol or diesel, with electricity or LPG. Evidence such as a vehicle registration document will be required to qualify for a discounted permit fee.
Some addresses are not eligible for resident or visitor permits, due to conditions or agreements applied at the time planning permission was approved for the development or conversion of a property.
This normally applies to developments that are intended to be 'car free' or have a low parking provision and are in areas with good access to public transport.
Blue Badge holders may still apply for permits at permit restricted properties. You can check your address on our interactive map.
What if I want to park in a CPZ bay immediately after submitting an application?
If you have applied for a resident parking permit for the first time or have requested to change your vehicle or address on your permit and wish to park somewhere immediately you will need to:
- Print the acknowledgement email that you receive from us
- Clearly display it on your vehicle’s dashboard
- Make sure the email address and the email message is fully visible
Doing the above will allow your vehicle to be parked in a resident parking bay for seven days beginning from the date on the acknowledgement email.
If you have not received your permit after seven days your request will be flagged up to us and your vehicle will be protected from being issued with a PCN.
Can I apply for a temporary vehicle permit?
If you need to use a vehicle other than the one you have a permit for, please email [email protected] with the information details below.
We will then confirm if you can use the temporary vehicle and how long for.
- Current permit number
- Current vehicle details such as make, model, colour and number plate
- Replacement vehicle details such as make, model, colour and number plate
- Reason for having the replacement vehicle
- Length of time the replacement vehicle required for
- Supporting documentation for example a letter from the insurance company.