Apply, renew or update your parking permit
Coronavirus (COVID-19) Update:
Many of us will be at home throughout the Coronavirus (COVID-19) crisis. To help you, we have relaxed parking enforcement for our residents. You will be allowed to park in resident permit bays in the Controlled Parking Zone (CPZ) that you live in without displaying a permit. If you receive a PCN you can appeal this with proof of address and we will cancel the fine.
If your permit expired after March 2020, you won't get a PCN for displaying this - but you must renew your permit as normal.
If you are a carer and going on a home visit, the same rule applies, you won't need to display a permit.
All new CPZ's due to come live from 1 April 2020 have been placed on hold and residents will not be required to apply for permits. Once we are in a position to progress, residents affected will be notified and advised to enable them to apply and purchase permits.
To apply for a resident parking permit the address of your application will also need to be within a Controlled Parking Zone (CPZ).
Before applying for a parking permit you can check to see if you are in a CPZ.
What do I need to provide?
To apply for a resident parking permit you will need to provide the following information:
- Your V5C number which you can find at the top of your vehicle's log book
- Details of the vehicle you want to apply the parking permit to
- Your Applicant ID which can be found on your Resident Permit Application letter
How long will my resident parking permit application take?
There may be some delay in processing your application as there is always a high demand for parking permits. If you receive a Penalty Charge Notice (PCN) in the period between applying for a resident parking permit and receiving and displaying your permit we will cancel your PCN.
Renew my resident parking permit
To renew your resident parking permit you will need:
- to keep the old permit displayed on your windscreen until you receive the new one
- your applicant ID which can be found on your resident permit application letter
Make a change to my resident parking permit
You can make a change to your resident parking permit if you are:
- changing your vehicle
- moving to a new permit zone
Please note that you will also need your applicant ID to make a change to your parking permit. This can be found on your resident permit application letter.
Cancel my resident parking permit
Partial refunds for resident parking permits may be issued when vehicle owners move to a new location where the permits are no longer required.
Only whole months are refunded and where the amount to be refunded is equal to or less than the administration fee (£25), no refund will be made.
To cancel your parking permit and request a refund, you will need to send us the following by post:
- your current parking permit
- a covering letter including your name, address and reasons for cancelling your parking permit
Please note that you will also need your applicant ID to cancel your parking permit. This can be found on your resident permit application letter.
Once complete you can post the above to the parking permits service.
Streets in more than one parking zone
You may find there is an issue completing the form if your street is in more than one parking zone. If this happens please complete your application and when we process it we will issue you with the correct permit.