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Providing evidence for Housing Benefit and Council Tax Support

Proof of national insurance number and identity

You must provide the original documents to provide proof of your or your partner’s national insurance number and identity. We understand it may be difficult for you to provide original documents to us at the present time. If you are unable to provide an original document, please advise us and send a copy instead. Once social mobility restrictions have been lifted, we will expect you to provide us with the original document and will write to you to confirm this.

Identity

The following documents are acceptable as proof:

  • birth certificate
  • marriage certificate
  • passport
  • medical card
  • driving license
  • UK residence permit
  • EEC identity card
  • recently paid gas or electricity bill

We may need to see several documents for each person. You will only have to provide evidence of you and/or your partner’s identity when you claim benefit for the first time.

National insurance

The following documents are acceptable as proof:

  • national insurance number card
  • payslips
  • letters from the department of work and pensions
  • letters from the tax office

You will only have to provide evidence of you and/or your partners national insurance number when you claim benefit for the first time

Housing Benefit and Council Tax Support Office

Address:
Civic Centre
Harrow
HA1 2DU