Providing evidence for Housing Benefit and Council Tax Support

Providing documents

When you apply for benefits or report a change in circumstances, you will be asked to provide documents to prove the information you have given on your application form.

Where we have asked for copies of documents, we would advise you to submit your documents via our evidence upload form. We will write to you to advise if the documents need to be provided in a different format.

Alternatively you can post documents to the Housing Benefit and Council Tax Support office. You can leave the documents in the post box in the One Stop Shop at the Civic Centre reception area. You will need to write their claim reference number (a seven digit number) on any documents provided.

How much time do I have to provide documents?

You have one month to provide the documents we have asked for. If you need more time you must tell us about this as soon as possible.