Providing documents for Housing Benefit and Council Tax Support

When you apply for benefits or report a change in circumstances, you will be asked to provide documents to prove the information you have given on your application form.

Where we have asked you to provide documents, we would advise you to submit them via our evidence upload form. If we need you to provide the documents in different format, we will write to you to let you know.

You can also post the documents to the Housing Benefit and Council Tax Support office or leave them in the post box in the One Stop Shop at the Civic Centre reception area. You will need to write your claim reference number (a seven digit number) and put in an envelope clearly marked ‘FAO Housing Benefit’.

You have one month to provide the documents. If you need more time you must tell us about this as soon as possible.