Adult social care is the support provided to adults with:
- physical disabilities
- learning disabilities
- physical illness
- mental illness
The support provided could be for personal care such as:
- eating
- cleaning
- getting dressed
- or for domestic routines such as going to the shops
Adult social care can be provided through care services. This includes care homes or a carer helping in your home. These services are usually paid for by the person receiving the care, or by the local council.
Adult social care standards
We provide care to the standards set out by The Care Quality Commission (CQC) and the Department of Health.
The CQC is the social care regulator for England. They aim to provide better care for everyone, in hospital, care homes, or those receiving care at home. Their website provides information on their standards of quality and safety.
The Department of Health sets standards for social care. The Department of Communities and Local Government sets standards for housing-related support.
The Care Act
Adult social care has changed significantly since The Care Act 2014. This new legislation sets out how people’s care and support needs should be met. It is the most significant change in social care law for more than 60 years. These changes have already been introduced in Harrow. See more information about the Care Act.
Adult social care information and advice
The service enables people to take control of their care and support. It enables them to decide how to fund it, and make well-informed choices. The service improves people's wellbeing by empowering them to make their own decisions. In addition it helps to prevent or delay people’s need for care and support.
Adult social care services has partnered with Support and Wellbeing Services in Harrow. This is also known as SWiSH. They provide information about local services to keep safe and well. Harrow Community Action (HCA) consortium oversees SWiSH. It's run in collaboration by five local charities:
- Age UK Harrow
- Harrow Association of Disabled People
- Harrow Carers
- Harrow Mencap
- Mind in Harrow
Who can use SWiSH?
Anyone aged 18 or over living in Harrow or are considering moving to Harrow can call SWiSH. It is for people looking for help for themselves, as well as carers, staff in local organisations and anyone with concerns about someone else. Download an easy-read guide to SWiSH
Promoting individual wellbeing
The Act’s ‘Wellbeing principle’ sets out a local authority’s duty to ensure people’s wellbeing is central. A key part of the Act focuses on preventing or delaying the need for support. This can involve signposting people to existing community resources. It can include facilities to prevent their needs from escalating further. View our health and leisure pages.
Submit a comment
If you are unhappy about the quality of your social care, you have the right to raise a concern. You can make a complaint without fear of negative consequences.