Housing resident involvement opportunities

Housing Matters meetings

Housing Matters is an open meeting for all council Tenants and Leaseholders held several times a year. Residents will have the chance to ask questions, suggest topics for future meetings, meet staff and give feedback on changes to policy. We welcome residents' suggestions for topics to cover.

The next meeting

The next online meeting is on Wednesday 8th September from 6:00pm to 7:30pm. You can access the meeting during this time using the link below.

Please note that we will not be able to respond to any queries relating to your property. However, please send your enquiries to [email protected] after the meeting and we will commit to respond to you within 24 hours.

We hope you can make it! If you are able to attend, please take note of a few points, to help the meeting run smoothly:

  • Please check that Microsoft Teams is working properly by joining the meeting well ahead of time.  
  • Maximise available bandwidth by asking others in your home to limit Internet usage during the meeting. If Wi-Fi performance is an issue, consider sitting closer to the router. For computer users it may be possible to connect directly to your Internet router via a network cable.
  • Consider background noise and minimise it where possible. If you have a headset and microphone, please use it.
  • When you join the meeting, you will be muted.
  • There will be opportunities throughout the event to ask questions, by using the chat function.
  • If you miss anything due to poor internet connection, re-join the meeting if you can, be patient and raise to the chair once your connection has re-established if you need anything repeated.
  • Key Teams meeting controls are below (exact buttons may differ slightly depending on which device you are using)

Join the Housing Matters meeting

In order for us to improve the format of the future webchats or you would like to hear more about the service we provide to you, please send your feedback and suggestions to [email protected]

Upcoming meetings

Meetings are scheduled to take place on the following dates from 6pm to 7:30pm:

  • Wednesday 8th September 2021
  • Wednesday 17th November 2021
  • Wednesday 12th January 2022
  • Wednesday 16th March 2022