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Estate services: Communal areas and grounds

Council estate grounds maintenance

The Grounds Maintenance team deliver a service that includes grass cutting, pruning of; shrub beds, rose beds, herbaceous borders, application of weed killer, monthly sweeping of garage areas, leaf clearance, replanting shrub beds and litter clearance.

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Before reporting an issue:

Please check the information below on this page about the regular maintenance work as this may resolve the issue without a need to report it.

If the issue is about fly tipping, please report it using the Fly Tipping Form.

Report an issue with grass, weeds, shrubs or hedges

Grass areas

Grass areas on Housing Land are cut on a 3 weekly basis between March and November. This is subject to weather conditions. As well as keeping grass at an appropriate length the grounds maintenance team also undertake grass cutting and collections.

  • Grass areas overgrown and in poor condition
  • Grass growth onto footpaths
  • Evidence of bonfires
  • High build up of litter
  • High build up of old leaves
  • Dangerous conditions such as broken glass, sharp objects, oil spillages
  • Hazardous waste such as asbestos
  • Evidence of drug use

If your grass areas have any of the issues listed below, and they have remained this way for 3 weeks or more, please complete the Grounds maintenance contact form.

Our Estates team will contact you within 5 working days of submitting the form to let you know what action will be taken to resolve the problem.

Weeds

Weeds on Housing Land are sprayed with weed killer 3 times between March and November. This is subject to weather conditions.

  • Evidence of weeds that have been sprayed but not removed
  • Weeds that have not been sprayed for 3 months

To report the issues above, please complete the Grounds maintenance contact form.

Our Estates team will contact you within 5 working days of submitting the form to let you know what action will be taken to resolve the problem.

Shrubs and hedges

Shrubs and hedges on Housing Land should be trimmed during May, August and November. This is subject to weather conditions. The grounds maintenance team will also replant hedges for the long term benefit of the estate and prune rose beds and plants on the estate.

  • Shrub bed or hedges are overgrown
  • Shrub bed or hedges are a potential hazard or risk to residents
  • Dangerous conditions (e.g. broken glass, sharp objects, oil spillages)
  • Hazardous waste (e.g. asbestos)
  • Evidence of drug use

If Housing Land shrubs or hedges have any of the issues listed above, and you feel this has not been done, please complete the Grounds maintenance contact form.

Our Estates team will contact you within 5 working days of submitting the form to let you know what action will be taken to resolve the problem.