Council estate services: Communal issues

Council estate ground maintenance

 Our Grounds Maintenance team carry out a range of services including:

  • grass cutting
  • pruning of shrub beds, rose beds, herbaceous borders
  • application of weed killer
  • monthly sweeping of garage areas
  • leaf clearance
  • replanting shrub beds
  • litter clearance.

Check before reporting online

  • Our Grounds Maintenance team complete some services on a schedule throughout the year. For example, grassy areas are scheduled to be cut during the spring, summer and autumn months. Sometimes it may be worth waiting for your issue to resolve without reporting it online.

Grass areas

Grass areas on housing land are cut on a schedule of every three weeks between March and November. This is subject to weather conditions.

Before you start

You can report any grass related issues listed below. Please only use the form if the issue has remained this way for three weeks or more.

  • Grass areas overgrown and in poor condition
  • Grass growth onto footpaths
  • Evidence of bonfires
  • High build up of litter
  • High build up of old leaves
  • Dangerous conditions such as broken glass, sharp objects, oil spillages
  • Hazardous waste such as asbestos
  • Evidence of drug use

Report a grass issue

Weeds

We spray weed killer on weeds on housing land three times between March and November. This is subject to weather conditions.

Before you start

You can report any weed related issues listed below:

  • Evidence of weeds that have been sprayed but not removed
  • Weeds that have not been sprayed for three months

Report a weed issue

Shrubs and hedges

We trim shrubs and hedges on housing land during May, August and November. This is subject to weather conditions. The Grounds Maintenance team will replant hedges for the long term benefit of the estate.

They will also prune rose beds and plants on the estate.

Before you start

You can report any shrub or hedge related issues listed below:

  • Shrub bed or hedges are overgrown
  • Shrub bed or hedges are a potential hazard or risk to residents
  • Dangerous conditions (e.g. broken glass, sharp objects, oil spillages)
  • Hazardous waste (e.g. asbestos)
  • Evidence of drug use

Report a shrub or hedge issue

What happens next?

  • When you submit a report about any issue above, our Estates team will contact you within five working days. They will let you know what action will be taken to resolve the problem.