Direct Debit plans – Direct Debit subscriptions will only be available until 10am on 19th February 2021. You will still be able to subscribe to a plan using a card after this date.
There are two Garden Waste subscription plans you can subscribe to:
Annual subscription plan
We collect your brown bin(s) every two weeks between April 2021 and March 2022.
Summer subscription plan
We collect your brown bin(s) every two weeks between April 2021 and October 2021.
There are also plans for residents who receive Council Tax support.
Full rate subscription plan fees:
|Subscription plan||Fee for single bin||Fee for additional bin|
|Subscription Plan||Fee for single bin||Fee for additional bin|
You can only subscribe to Garden Waste for up to the number of bins you have at your property. You may order extra bins on the subscription form should you need them.
Subscribe to a Garden Waste plan
To subscribe to a Garden Waste plan, please complete the subscription form below.
What happens after I subscribe to a Garden Waste plan?
Once you’ve subscribed, you’ll receive a confirmation of your payment and given a garden waste reference number (which will start with the letters: SR).
Please keep this in a safe place as you may need it in future.
If you signed up before 5th March 2021 you will receive your letter and label to stick on your bin the week commencing the 22nd March 2021.
If you have decided that you no longer wish to use the service, you can get a full refund as long as you let us know within 14 days of you subscribing and paying.
There will be no refunds if you cancel after 14 days.
What do I need to do on my collection days?
On your collection days please make sure you:
- Place the correct garden waste content in the brown bin, you can check our what goes in what bin guide if you are unsure.
- Try not to press and pack your bin full of garden waste, if the contents are stuck or make the bin too heavy, it may not be emptied properly.
- Put your brown bin out on the edge of your property from 6:00am on the day of the collection.
- If you are unable to put your bin out on your collection day and you live on your own, please consider using our assisted collection service to help you. If you already have an assisted collection, this will automatically be included for garden waste.