Careline personal alarm service

Pay for your Careline service

There are a variety of ways to pay your Careline service bill.

Online payments

To make an online payment please use the button below

On the following page select the 'Invoice payers' option. You will need your invoice number which you can find on the invoice we sent you:

Pay for your Careline service online

Alternative payment methods


Call the following number and choose option 5. You will be prompted to enter your 9 digit invoice number. Please have your credit or debit card ready: 020 8424 1220

Direct Debit (quarterly)

Instructions to set up a Direct Debit can be found on the back of the invoice. Alternatively we can send you a Direct Debit form by post or email. You can request this by contacting us on the details at the end of this page.

Online bank transfer

Please make payments to NatWest account 47345098, sort code 601010. Put your invoice number in the reference section.

Cheque by post

Please make your cheque payable to ‘London Borough of Harrow’. Return it in the pre-paid envelope together with the completed tear off slip at the bottom of the invoice.

If you require a receipt please tick the box on the tear-off slip. Also enclose a stamped addressed envelope to:

Harrow Council
Cashiers Services
PO Box 729


If you have an Alliance & Leicester (Girobank) account, complete the tear-off slip from the invoice and send to:

Alliance & Leicester PLC

Bank or Post Office

Complete the tear-off slip at bottom of invoice. Take it to your bank or Post Office and present it to the cashier with payment.


If you pay at a Post Office or any bank other than your own branch you will incur a charge.

Have any questions?

If you have any further questions please contact us by phone on 020 8861 3242 or email