Careline personal alarm service

Pay by online payment by selecting the button below. You will need your invoice number, which you can find on your Careline invoice.

Pay for your service

Before you start:

• have your customer number
• have your bank details
• if you are reinstating a Direct Debit you should contact your bank first. They may not be able to reinstate the Direct Debit without prior warning.

Set up a Direct Debit

Call 020 8424 1220 and choose option 5. You will be asked to enter your 9-digit invoice number. Please have your Credit or Debit card ready.

Make a payment to NatWest account: 47345098, Sort code: 601010. Put your Careline invoice number as the reference. Please check that your invoice number is correct.

Pay by cheque in the post

Please make your cheque payable to ‘London Borough of Harrow’. Return it in the pre-paid envelope. You will need to include the completed tear-off slip at the bottom of your invoice.

If you need a receipt, please tick the box on the tear-off slip. Enclose a stamped addressed envelope to:

London Borough of Harrow, Cashiers Services, PO Box 729, Harrow, HA3 3RE.

Pay by Girobank

You can pay with an Alliance & Leicester (Girobank) account. Complete the tear-off slip from the invoice. Send it to: Alliance & Leicester PLC, Bootle, Merseyside, G1R 0AA.

Pay in at a bank or post office

Complete the tear-off slip at the bottom of your invoice. Take it to your bank or post office and present it to the cashier with payment. They will be able to help you complete the payment.

If you pay at a post office or any bank other than your own branch, you will incur a charge.