When you receive a reminder notice
A reminder notice will be sent to you if:
- you haven't paid the correct amount of your instalment, or
- your payment has not been received by the correct date as shown on your bill.
If you believe you should not have been sent a reminder notice, you can find out what to do on the Council Tax disputes page.
How to make a payment
You must pay the amount shown on the reminder notice within seven days of its issue date, which appears at the top of the notice.
Paying the notice will bring your account up to date and will make sure you avoid further recovery action.
- Pay online
- Pay by telephone: 020 8424 1220
Don’t forget to pay your next instalment on or before the due date stated on your original bill.
Reminder notices will not be sent for each missing or late instalment. To avoid receiving notices in future, find out how to manage your payments.