An electronic bill (e-bill) is a method to receive your bill in a digital format. Receiving e-bills is quick, easy and environmentally friendly. The bill is exactly the same as the paper copy, and when printed off is regarded as the original bill.
Why go paperless?
- The original council tax bill is accessible at any time
- You will be notified by email as soon as a new bill is available
- The MyHarrow account is a secure online account that only you will have access to
- You can change your e-billing preference at any time
How to go paperless
If you would like to switch to paperless billing, please log into your MyHarrow Account. If you do not have an account you will be able to register for one.
Your council tax account will need to be linked to your MyHarrow Account. You can find instructions on how to do this on the MyHarrow Account webpage.
For linked accounts, select the 'Show Details' button. This will take you to your Council Tax Summary.
On the Council Tax Summary page, follow the link to 'Manage my e-billing'.
You can switch back to paper billing any time using the same method. Switching back to paper billing will only apply to future bills. You will still be able to view and print previous bills through the MyHarrow Account.
Updating your details
It is your responsibility to make sure you keep your email address on your MyHarrow Account up to date so that you get notified.
Please be aware that the information held on your MyHarrow Account under Personal Information is for the accessing online services only. This information is separate from the information held by the Council Tax department. Updating the Personal Information does not notify the Council Tax department of a change. Your must report any changes to the Council Tax department directly using the correct form (Moving home, Change of name, Change of correspondence address).
If a new council tax account is opened you will be sent a new Council Tax Account number. You will need to link this again to your MyHarrow Account to be able to use this service.