What is the Conversation Café?
Conversation Café is a weekly event for Harrow residents. We offer face-to-face support focused on Social Care, unpaid Carers and improving health and wellbeing.
Our aim is to raise awareness of local services and empower residents to better manage their own health and wellbeing, leading to improved outcomes.
Who Can Attend?
Conversation Café is open to all Harrow residents. The team provide face to face engagement and support
How we can help
We offer support with:
- Accessing health and wellbeing information and advice
- Navigating Adult Social Care
- Supporting unpaid carers
- Understanding disability benefits
- Setting up My Harrow Accounts
- Information and referrals to local charities and voluntary organisations
- Accessing health checks
We are unable to assist with:
- Housing applications
- Universal Credit
- Locata
- Appeals
- Legal issues or disputes
Our team can help you get online to apply for disability and carer-related benefits, but we cannot complete applications on your behalf.
Important Information
- Support is available to Harrow residents only. Proof of address is required at all venues.
- We cannot provide translation. If you need help with translation, please bring an English-speaking friend or relative with you.
- All participants and visitors must follow the Conversation Café Code of Conduct.
- All venues are fully accessible. Free parking is available at St Peter’s Church.
When and Where?
Tuesdays
- St Peter’s Church: 10:00am – 2:00pm, Sumner Road, West Harrow, HA1 4BX, View map
- Pinner Library: 12:30pm – 2:30pm, 78 Marsh Road, Pinner, HA5 5NQ, View map
- Stanmore Library: 3:00pm – 5:00pm, 8 Stanmore Hill, Stanmore, HA7 3BQ View map
Wednesdays
- Wealdstone Library: 10:30am – 12:30pm, 38–40 High Street, HA3 7AE, View map
- Kenton Library: 10:30am - 12:30pm, 141 Kenton Lane, Harrow, HA3 8UJ, View map
- North Harrow Community Library: 2:00pm – 5:00pm, 429–433 Pinner Road, HA1 4HN, View map
Thursdays
Joint assessment team at Conversation Café
Every Tuesday at St Peter's the team are joined by a representative from the Joint Assessment Team between 10.20am - 1.30pm.
They support residents with financial assessments and queries in relation to personal budgets and direct payments
Citizens Advice Bureau at Conversation Café
The Citizens Advice Bureau (CAB) attends:
- St Peter’s Church: Every Tuesday, 10:30am – 1:30pm
- North Harrow Community Library: Every Wednesday, 2:30pm – 4:30pm
Please note: Citizens Advice at Conversation Café can only see people who do not already have an ‘open case’ with them. If you have an ongoing issue that is already being dealt with by Citizens Advice then you will need to liaise directly with the Citizens Advice Bureau
Do you need help to access online services?
If you are disabled, an unpaid carer, a pensioner or have a long term / ongoing health condition and need support accessing health and wellbeing information, we’re here to help!
We have:
- Laptops available
- Friendly volunteers (where possible)
- A safe and supportive environment
No appointment is needed, just come along to one of our events at:
- St Peter’s Church: Every Tuesday, 10:30am – 1:30pm
- North Harrow Community Library: Every Wednesday, 2:30pm – 4:30pm
Additional Support
Housing, Benefits, and Council Tax:
- If you are homeless or at risk of losing your home, see Housing and Social Services
- Council tenants and leaseholders can attend our housing drop-in sessions to speak with Housing Officers and the Repairs Team. For details, see Housing Resident Involvement.
- For help with benefits and Council Tax, call 020 8901 2610
Help us reach more people
If you have a place such as a noticeboard or shopfront, you can help us reach more people by putting up one of our posters:
Download the Conversation Café Poster
How your organisation can join us
If you would like to join us at Conversation Café to engage with Harrow residents and share information about your charity or organisation, email conversation.cafe@harrow.gov.uk