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Bin information for residents who live in flats

All general domestic and foods bins are emptied weekly from 6am on a designated day for your area. 

Recycling bins are emptied every two weeks on the same day as your general waste and food bins, unless we have identified issues with your capacity and have arranged for weekly collections. Please visit your schedule to see your next collection.

Special care is to be taken by communal bin users to ensure that bins are not contaminated this will result in your bins not being cleared.

Bin type Bin information
Red bin icon4 Your red domestic and food bin is emptied every week. To find out what you should and should not put in it please view our guide.
Household bin for flat Your household bin is collected on a set schedule. To view your next collection dates please enter your address on the bins, waste and recycling page. To find out what you should and should not put in it please view our guide.
Recycling bin for flat Your recycling bin is emptied every week. To find out what you should and should not put in it please view our guide.

Use this helpful guide if you are unsure where to place your bins on bin collections days.

We also need to have the key code, key, fob (four sets) or a way of accessing bin stores where needed. Without the right access we are unable to clear the bins, speak to your managing agents if you believe there is a problem with access. 

This can be given to the team when you meet them on a site inspection or can be posted to:

  • Operations, PO 18, Civic Centre, Station Road, HA1 2UT.

Any missed collection has to be reported to the council after the close of business (5pm) and within 48 hours of the collection day.