Appeal a Freedom Pass decision
If your Freedom Pass application isn't successful, you will be informed by post or email. You can appeal against the decision by completing the Concessionary Travel Appeal Form.
Appeals must be received within 4 weeks.
Please send the completed form along with any supporting evidence to:
Harrow Appeals
Access Independent
17D Sturton Street
Cambridge
CB1 2SN
Easy Read Form
If you find it hard to fill in the form, you can use the Easy Read form instead.
You must print out the form first.
A letter would have been sent to you by post, but you can also download the Easy Read Appeal Letter