There is currently a delay in wheelie bin repairs and bin deliveries. This is due to high demand and issues with our suppliers. We aim to carry out bin deliveries and repairs as soon as possible. We apologise for the delay, and we appreciate your patience at this time.
You can order new or extra bins for your household. Some common reasons for wanting to order bins are:
- you are a new Harrow resident
- your bin has been damaged beyond repair
- your bin has gone missing or has been taken
- you have run out of space and need an extra bin.
Order a new bin
You can order a new bin of any bin type online including:
- General waste bin (green or grey)
- Recycling waste bin (blue)
- Food waste 7 litre kitchen caddy for indoor use (black)
- Food waste 23 litre bin for outdoor use (black)
Due to high demand, 23 litre food waste bins may take up to 7 weeks to arrive. In the meantime, please place your 7 litre bin out for collection.
Need a new or extra Garden waste bin?
You can order an extra Garden waste bin if you have an active Garden waste plan. To order a new Garden waste bin, enter your address on our bins page. Then navigate to the 'My Garden waste tab' to view your options. There is a one-off fee of £37.70 for an extra Garden waste bin.
Still waiting for your new bin?
Your new bin(s) will be delivered within four weeks. If it has been longer than four weeks, you can request an update to your order. You will need:
- your order reference number
- your payment authorisation code (in your confirmation email)
- the date of your order
- your address details.
What are the different bin sizes?
Our bins are available in two sizes: standard and slimline. Both bin sizes are the same price which is £83
Our standard sized bins have a capacity of 240 litres. Their dimensions are 1060 mm (H), 570 mm (W) and 720 mm (D).
Our slimline sized bins have a capacity of 140 litres. Their dimensions are 1070 mm (H), 480 mm (W) and 560 mm (D).
The bin types listed below are available in the following sizes:
- General waste bin (green or grey) standard only.
- Recycling waste bin (blue) both standard and slimline.
- Garden waste bin (brown) standard only.
- Food waste bin for flats (red) both standard and slimline.
- Food waste kitchen caddy, 7 litre capacity. This is for indoor use only. You will need to transfer the waste into the 23 litre bin for collection.
- Food waste bin (black), 23 litre capacity. This can be stored outdoors for collection.
Can I order new bins if I live in a flat?
If you have shared communal bins you cannot order bins online. If you have issues with your communal bins, we recommend that you speak to your flat's management team.
If you have the use of household waste bins in your flat you can order new bins online.
For more information and to order a new bin for your flat, see our bins for residents in flats page.
Can I order a replacement Garden waste bin?
You can order a replacement Garden waste bin, online. Enter your postcode on our bins page. Select the Garden waste tab and choose the new bin order option.
Order an extra General waste bin
You can order an extra General waste bin only if there are five or more people living in your household. When ordering, you will need to provide:
- the names of all residents living in your household
- the ages of all residents living in your household.
Order an extra Recycling bin or Food caddy
Larger households tend to produce more waste. You can order extra Recycling bins or Food caddies. You will need to:
- tell us how many bins you would like
- confirm what bin type you would like to order
- a Credit or Debit card for online payment.
Please note that your extra bin(s) will be delivered within four weeks.
Order an extra General waste bin (healthcare)
To order an extra bin for your healthcare items you will need to:
- upload a letter from your GP. The letter should outline your need for an extra bin for medical purposes.