Help to take out your bins

Some residents may find it difficult to take their bins out each week. This could be due to:

  • a disability
  • age
  • or ill health.

Our assisted waste service is available to help you move your bins on your bin day. You can apply for the service, so our crews collect your bins from your front garden.

They will then return your bins after they have been emptied. This means you will not have to move your bins to the public path each week.

Apply for assisted waste collection

To apply, you will need to provide one of the following:

  • Your Blue Badge number
  • A letter from your GP
  • A letter from the council re-ablement team

Apply for assisted waste collection

Cancelling your assisted waste collection service

You can cancel your service by completing our online form.

We are unable to provide an assisted waste collection for bulky waste. See more on our bulky waste collection page.

Need to report a missed bin collection?

We are sorry our bin crews did not collect your bin(s). You can report a missed bin collection if: 

  • it is after 5pm on your usual bin day and 
  • it is not later than 48 hours since your usual bin day.

Enter your postcode on our bins page. Then select the missed bin option under the bin that was not collected.

Report a missed bin