Bulky waste collections

Do you have an account?

Before you can book or cancel a bulky waste collection, you will need to sign in or register for a MyHarrow Account.

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Our bulky waste collection service includes collection of unwanted large or heavy items. These unwanted items are usually waste items that do not fit in your household waste bins.

Items we do and do not collect

Some examples of common items we collect include unwanted mattresses, fridges and other household furniture.

Things to consider

Some things to consider when you you book your bulky waste collection:

  • place items outside your home between 4pm-6am a day before your collection day.

  • items are easy to see and access at the front of your property (not on the public pavement)

  • if you live in a flat, you need to leave your booked items in your communal bin area

  • items are no longer than 5 feet in length (except for mattresses, sofas and fridges)

  • all carpets are rolled up and measure no more than 5 feet long

  • all household items are dismantled, grouped and tied into bundles

  • all sofas, mattresses or carpets are kept as dry as possible (covered if required)

Please note that only booked items will be collected. Our collection crews will not call or knock on your door and will collect your unwanted items from outside your home.

How much does it cost?

You can book one free collection of up to four items each calendar year. If you want to add more items to your booking or book extra collections you will be charged additional fees.

Fees for your free annual bulky waste collection

  • Your free annual booking (no more than four items): Free
  • Adding up to four (but no more than eight) extra items to your free annual booking: £24.00

For example, if it is your first annual bulky waste collection you can get up to four items collected for free. If you wanted to add more items to this order you can add up to four more items for £24.00.

Please note that if you do not put your bulky waste items out or put the wrong items out, you will lose your free collection for that year.

Fees for standard bulky waste collections

After using your free collection, the following standard rates will apply:

  • Bulky waste collections of 1-4 items will cost: £51.00
  • Bulky waste collections of 5-8 items will cost: £75.00
  • Bulky waste collections of 9-12 items will cost: £99.00

Are your unwanted bulky items still useable?

Some unwanted items can still be useful, so why not donate them to a charity or give them away?

Not only will you help to reduce waste, but your unwanted items will also go to a good cause at no cost to you.

Take a look at some options below or consider social media to post, sell, or giveaway your unwanted items.

Cancelling a bulky waste collection

You can cancel your booking by logging into your account and selecting the 'book or cancel a collection' button at the top of this page.

Once you are in your bulky waste account you can manage your booking by going to the 'your bookings' section.

You can change or cancel your booking no later than two working days before your collection date. Our working days are Monday to Friday 6am to 3pm.

Unfortunately late cancellations (within two working days of your collection) where payment has already been made are non-refundable.

You are unable to cancel your bulky waste collection within two working days before your scheduled collection.

If you are using your free collection, this will not be reset and you will have to rebook a collection at the standard rate.

If you forget to place your bulky waste out for collection on your scheduled day, you can schedule a return for £15.50.

New resident to Harrow?

If you have recently moved to Harrow, it is possible that the free annual collection may have already been redeemed for your new address.

If you need your free collection reset because you just moved into the borough, please complete our bulky Waste reset form

You will be asked to upload a recent copy of your Council Tax bill so we can refresh your free collection for the year.