Reporting a change for housing benefit and council tax support

Changes that may affect your housing benefit

A change of circumstance is when a change takes place in your household, while you are receiving housing benefit or council tax support. The change needs to be reported to us as it could mean you will be entitled to more or less housing benefit and/or council tax support.

Moving onto Universal Credit

Certain changes will mean you will be moved onto universal credit by the department for work and pensions. These changes include a change in employment status, a change in family circumstances or one of your existing benefits starting or stopping. Find out what triggers a new claim for Universal Credit. Our universal credit pages give further detail including how to make a claim online.

You will need to tell us if there is a change in your:

Rent or address

  • rent (private tenants only)
  • if you move to another address within Harrow or move out of the borough


  • someone leaving or joining your household. You must tell us if a non-dependant (such as grown-up children and other adult relatives), partner or child moves into or out of your home.
  • a non-dependant starts or stops getting a state benefit
  • a non-dependant starts, stops or changes employment
  • marital status: married, divorced or separated from your husband, wife, partner or co-habitant
  • children's education, such as if they leave school or start university
  • addition to the household, such as a new born baby


  • state benefits or allowances or that of your partner
  • income or earnings, or that of your partner
  • income from tenants or boarders

Temporary absence

If you will be away from your property for a length of time, please tell us before you leave. For further detail, please see housing benefit while away from home.

When should you report the change

You must tell the benefits service within one calendar month of the date of the change. If you report the change later than this, you will only be awarded the additional housing benefit from the Monday after you reported the change.

Housing benefits and council tax support office

Civic Centre