Freedom Passes

Apply for a Freedom Pass

Please read the guidance notes and policy statement before applying:

What documents will I need?

You will need to upload the following documents to submit your application:

  • a passport size photo
  • proof of address
  • proof of identification, such as passport or driving licence.
  • proof of benefits. If you get any, please provide the full letter showing length of entitlement and points.


Applications take up to 12 weeks to process

It may take 30 to 40 minutes to complete the form. However, there is the option of saving it, so that you can take a break. 

If you do not have all of the relevant documents you will not be able to submit the form.

Apply for a Freedom Pass

Paper applications

Paper application forms can be printed and completed by hand. This is for people who are unable to use the online form. Also, we've provided two versions of the form. One is the standard form and the other is an 'Easy Read Form'. This is for people who have difficulty reading.

Download and print the standard paper application form

Easy Read FormA person reading an Easy Read version of a document

If you find it hard to fill in the form, you can use the Easy Read form instead. You must print out the form first.

Everybody must fill in sections A, B and E. At the end of Section B it tells you if you need to fill in sections C and D.

How we will use and share your information

We use the information you provide to process your application. We also use the information you provide for other purposes. For further detail please download our privacy notice for concessionary travel.