During our record checks we discovered that some of our council properties do not have a current electrical installation condition (EIC) report. Find out how you can book a safety inspection online.
As a housing provider, we have a responsibility to meet all health and safety requirements to ensure the safety of tenants in their homes.
A regulatory notice has been issued because we are non-compliant in relation to our EICR certificates and water testing certificates.
During our record checks we discovered that some of our council properties do not have a current electrical installation condition (EIC) report.
It is our responsibility to ensure that these are carried out, and we must keep accurate records of our inspections.
We have found that some assessments have not taken place, some have expired, and some have not been recorded properly.
We are sorry about this breach of standards. We understand that our residents will feel let down by us and we are committed to being open and transparent with you as we work to put this right.
Please be assured that the Housing team is already working to correct these mistakes.
We have already started working on the properties affected by this.
We have put a programme in place to fix these problems:
- Our team of internal and external surveyors and engineers are checking all the properties where we need assurance that assessments are up-to-date and correct.
- Where we find anything that needs fixing, we will arrange for this to be done.
- We will issue new certification documents to residents where required.
- Our teams are also working on our recording systems to make sure these problems do not happen again.
Book your home inspection
If you are concerned about your home’s electrical safety you can book an inspection.
If you have a more general building safety enquiry, you can contact 020 8901 2630.
For all general housing repairs you can report a home repair online or see our home repair section for more information.