We can issue a refund when there is a valid credit balance on your account.
Do I need to request a refund?
Refunds are automatically issued if:
- you pay by Direct Debit – the payment will be automatically refunded to your account.
- you are moving address within harrow – we will transfer the credit to your new Council Tax account.
However, if your bill is in credit and you have not received a refund, please follow the instructions below.
Credit balances on open accounts
If you do not request a refund, we will use the credit to reduce the balance on your account and will send you a revised bill with the instalments adjusted.