Temporary move to the Wealdstone Centre
As part of our preparations for the new Resident Contact Centre, our Housing Services (public-facing team) will be temporarily relocating while refurbishment work takes place at Sheldon House. It will be closed to the public from 30 January.
From 2 February, the team will operate from the Wealdstone Centre, located at: Wealdstone Centre, 38–42 High Street, Wealdstone, HA3 7AE
Housing and social services
If you're worried about becoming homeless, call Housing advice. You can also call Housing advice if you are already homeless. It's the quickest way to get support and advice from us. You can call Housing advice on: 020 8424 1093 (select option 1).
You talk to a duty Officer on the phone. If you're eligible and have a priority need, we may provide temporary housing. Over 95% of all cases get sorted over the phone.
If you have been given an eviction notice, please complete the homeless form. You should do this as soon as possible. You should call the Housing advice line if your eviction is within five days. A duty officer will talk you through your options. They will assign you a case officer, based on your circumstances. For emergency contact details, see our contact us page.
The Wealdstone Centre is where some staff members in social care and Housing Needs are based. In the few cases that need an appointment, it will be at The Wealdstone Centre. A duty officer will tell you whether an in-person appointment is needed.
What help can you get at The Wealdstone Centre
Services are only provided at The Wealdstone Centre for people who:
- Are highly vulnerable.
- At risk of homelessness.
- Don’t have the knowledge of how to use the internet and are at risk of homelessness.
- Are fleeing domestic abuse.
- Are rough sleeping and have no access to a phone.
- Are concerned about the welfare of a child.
- Are concerned about the welfare of a vulnerable adult.
- Have an appointment with a social worker.
Don't have a telephone?
If you do not have access to a telephone then you can access a telephone at the Wealdstone Centre. The opening times are: Monday to Friday 9am to 5pm.
Getting to The Wealdstone Centre
- Wealdstone Centre, 38–42 High Street, Wealdstone, HA3 7AE
- View directions on Google Maps
- By Train: Harrow & Wealdstone Station is a 3-minute walk
- Parking is available nearby at Peel House Mullti-Storey. View parking charges.
The Wealdstone Centre location