Our Local Offer site was relaunched as part of Harrow.gov.uk in September 2024.
Since then, we have encouraged user feedback to help us continue to make improvements.
In the first 6 months we received 142 responses using the feedback button on the right-hand side of each page. Of these responses:
- 63% were positive
- 37% were negative
While this is good to know, not many users left comments. We need more information about what you like or dislike in order to make improvements.
From the comments that we have received, we have made the following changes:
- Changed the destination external links to go straight to the information about the services available in Harrow
- Updated our wheelchair page to include information on repairs
- Fixed broken links
- Added phone numbers to pages
Please continue to leave feedback comments so that we can make further improvements.
What happens next?
We will continue to make changes to improve things, but we will need your help to do so. You can use the form below to tell us if:
- information is incorrect or out of date
- information is missing, or if there is something that should be added
- information is difficult to understand
- you cannot find what you are looking for
- a link is broken
- you have any other suggestions
- you want to take part in future user research to improve the site
Leave feedback and register for user research
You can also use the feedback buttons on the right-hand side and at the bottom of each page.