Come on sweet Careline

Careline pic

Congratulations to our Careline team who reached the highest award in quality standards.

Our fantastic team offer help and support 24/7 for some of our most vulnerable residents both in Harrow and elsewhere in London. They recently underwent their annual TEC audit and passed with flying colours. 

The audit covered 10 modules, focussed on standards and service delivery with an emphasis on technical compliance and cybersecurity - both noted as outstanding.  

Finola Murphy, the assessor wrote: 

“This is a great achievement and a reflection of the great work that you and your team are doing to deliver a high-quality service”. 

A huge congratulations to the team for their hard work and dedication in achieving and maintaining the high standards required.

Alex Dewsnap, Managing Director for the London Borough of Harrow said: 

“This is a fantastic achievement. The audit's conclusions clearly show that the team are putting residents first and supporting those in need. Well done to everyone involved.” 

Careline is a personal alarm service supporting vulnerable adults. Our Careline operators are fully trained giving residents peace of mind and security in their own home. The service runs 24 hours a day, 365 days a year.

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Published: 18th March 2024