Lost or stray dogs

A dog becomes a stray when it:

  • doesn't have a person in charge of it and
  • is running free in a public or non-public place where it is not permitted to be.   

Reporting a stray dog

If you notice a stray or lost dog you can call the stray dogs service on 020 8424 7666.

Alternatively you can report a stray dog online.

Report a stray dog

Are there any collection fees?

If your dog needs to be collected from our kennels there will be a fee which will be advised on contact comprising:

  • a statutory fine,
  • a daily kennel fee &
  • an administration fee.

Veterinary fees may also be added to your bill. Payment can be made over the telephone  on 020 8424 7666, please have a debit or credit card ready.

What happens when the owner comes forward?

When the owner comes forward, the dog is returned with advice and guidance on preventing straying in the future and a recommendation or offer of micro chipping is made if one is not present already.

What happens if the owner cannot be found?

Where the owner cannot be found, stray dogs are sent to one of our kennels for up to seven days, during which time the owner has the opportunity to come forward to claim their dog.

After seven days, all unclaimed stray dogs will be transferred to a rescue charity for re-homing.

Most strays are successfully re-homed unless the dog is a banned breed; if there is veterinary advice; or a behavioral concern that would require them to be put to sleep humanely.

What if I have lost my cat or dog?

  • We may have already collected your dog or know where he or she is. If not, we will note down the missing dog's details and your contact details. We will inform you immediately if we receive any information on the whereabouts of your dog
  • Contact Battersea Lost Dogs and Cats Line to file a missing report (0901 477 8477 Monday to Sunday, 8am to 8pm)
  • Contact local veterinary practices, animal shelters and animal hospitals
  • If your dog is micro chipped, contact the relevant database to ensure that your details are up to date
  • If you live near the borders of neighboring boroughs you call their dog wardens or animal welfare officers
  • Make flyers and posters with your missing pet's description and photographs
  • Walk around the local area, particularly the places where you would normally walk your dog. Talk to dog walkers and leave your contact details with them.

What to do if your dog is returned to you

  • Tell people that are looking for your pet that the dog has been safely returned home
  • Take down any flyers or posters that you may have put up.

A dog's welfare

The welfare of the dog is paramount, and we ensure that all stray dogs found in the borough and brought into our care are treated humanely and are not subjected to any further pain or suffering, including stress.

We adhere to the principles within the Animal Welfare Act 2006, namely the need:

  • for a suitable environment
  • for a suitable diet
  • to be able to exhibit normal behaviour patterns
  • to be housed with, or apart from, other animals
  • to be protected from pain, suffering, injury and disease.

All dogs picked up by our service will be thoroughly checked for identification in an attempt to return the dog to its owner.

What are the police responsible for?

The Police are responsible for dealing with dangerous situations such as dogs causing a hazard to traffic.

Dog warden contact details

Brent - 020 8937 1234
Ealing - 020 8825 600
Barnet - 0782 509 8947
Three Rivers - 01923 776611
Hillingdon - 01895 250155
Watford - 01923 226400
Hertsmere - 020 8207 7435 or 0845 300 0021

Stray dogs service

Address: PO Box 18
Civic Centre
Station Road

Telephone: 020 8424 7666

Battersea Dogs and Cats Home

Telephone: 0901 477 8477