Emergency planning

Robust and resilient contingency plans

The council has a legal duty under the terms of the Civil Contingencies Act 2004 to provide and maintain robust and resilient contingency plans.

Emergency planning covers plans and procedures that deal with emergencies that affect large numbers of people. Organisations involved in drawing up the plans include the:

  • government
  • emergency services
  • health services
  • the local authority

The London Borough of Harrow has a small team of staff dedicated to preparing plans for Harrow and ensuring that the council meets their duties under the 2004 Act and other legislation.

Harrow is part of the larger West London Local Resilience Forum. They form a group of agencies, all of which play a part in the event of an incident curring. These agencies include:

  • The Metropolitan Police
  • The London Fire Brigade
  • The London Ambulance Service
  • volunteer agencies such as the British Red Cross.

This group works together, sharing information, and responding consistently. The council's Emergency Planning Team also helps in the planning for London-wide and national emergencies.

Always call the emergency services on 999 to report an emergency.

Out of hours - Social Services

The emergency duty social worker is available weekdays 5pm – 9am and all weekend and bank holidays. If a crime has been committed or you have immediate concerns about the safety of any adults at risk, please call the Police on 999 for an emergency response or 101 for a non-emergency response.

Telephone: 020 8424 0999

Mental Health Services crisis line

The service is open weekdays after 5pm and before 8am. Saturdays, Sundays and Bank Holidays 24 hours.

Telephone: 0800 0234 650