How to help rough sleepers

When temperatures fall below freezing, the Severe Weather Emergency Protocol (SWEP) is activated so that no one is left on the streets irrespective of immigration status

With freezing temperatures across London, SWEP will continue on 24th January 2023.

If you witness or suspect that a rough sleeper is bedding down outside, you should:

  • Contact StreetLink via their website, helpline 0300 500 0914 or app for Apple or Android
  • Use Harrow’s Rough Sleeper Outreach Referral webform
  • Contact Harrow’s Homelessness Prevention & Solutions team on 020 8424 1093 (also connects to the Out-of-Office Emergency Duty Team)
  • In an emergency dial 999, if the person is in immediate danger or needs urgent care.

Please give as much information as you can about the location of the person, their description, and what time you saw them.

For further information see Rough Sleeping.


Published: 24th January 2023