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Network and telephony outage in Harrow

Virgin media outage

Virgin Media Broadband are continuing to work as a priority to restore their network, following an underground power cable explosion which affected multiple sites across Harrow on Thursday 23 June.


Sites impacted:

  • Civic Centre
  • 14-15 Kenton Road
  • 7 Kenton Road
  • Headstone Manor
  • New Pinner Cemetery
  • Peel Centre Car Park

As a result of the outage some of our council services have been impacted.

Services impacted:

  • Entering your address on some of our online forms
  • Registering for a MyHarrow Account
  • Challenging a PCN
  • Payment kiosks in our Civic Centre
  • Subscribing to the Garden waste service
  • Some loss of connectivity for council officers working remotely

We apologise for the inconvenience this widespread issue has caused and appreciate your patience at this time.

Virgin Media Broadband have assured us that they are doing their best to fix the faulty connection as soon as possible.

Published: 23rd June 2022