Report a home repair

Repairs charter

The Repairs Charter is a guide to all information regarding repairs, service and standards for tenants of Harrow Council.

Some repairs are not the council's responsibility to fix and you will need to resolve these issues yourself.

The table below provides general guidance on what these issues might include:

Bathroom, kitchen & plumbing Electrical Doors, walls & floors External
Broken toilet seat Light bulbs Door bells Greenhouses
Cookers Resetting tips or fuses Door handles Clothes lines
Plugs and chains White goods (dishwasher, fridge etc) Internal decorations Gardens
Shower rails & curtains   Plaster cracks  
    Carpets or laminated floors  

You can download the Repairs Charter here.