Managing my council tax payments
With a MyHarrow Account you can:
- check and confirm if your payments have been received
- view your instalment amounts and payment dates
- view your balance
It is important to pay your council tax as billed so that you can avoid debt recovery action. Below you'll find advice on the changes you can make to your bill to make the payments more manageable.
What to do if you can't afford your bill
You can also set up a Direct Debit. This will give you the option to pay over 12 monthly instalments, to reduce the amount that you pay each month. If you pay by Direct Debit you will be able to choose one of six payment dates.
The following agencies can provide further financial advice:
Harrow Citizens Advice Bureau - They also support applications for Universal Credit.
If you are still unable to pay then a summons will be issued. Only after a summons is issued can other payment arrangements be considered.
What to do when you're waiting for a decision on an application or appeal
Applications can take up to 50 days to process. You must pay your council tax bill while you are waiting to receive a decision. If it is approved we will send you a letter advising you of the outcome and/ or a revised bill. If you have a MyHarrow Account you will receive an alert when the bill is issued. Please visit the MyHarrow Account page for more information.