Pay your Council Tax

Direct Debit payments

Paying your council tax by Direct Debit can be very convenient and can help you to manage your payments. You can:

  • choose to pay over 12 monthly instalments instead of 10
  • choose for the payment date to be on the 1st, 15th or 25th of each month

Set up or change your existing Direct Debit

You can:

  • set up a new Direct Debit
  • re-instate a previous Direct Debit
  • change your bank account details for an existing Direct Debit

Before you start

You will need to have:

  • your council tax reference number;
  • your bank account details
  • If you are reinstating a Direct Debit you should contact your bank first. They may not be able to reinstate the Direct Debit without prior warning.
  • You cannot use this form if you have received a summons, instead complete the payment plan form.
  • Before you can access the form, you will be asked to sign in to your MyHarrow Account. If you do not have an account, please select 'Complete a form without logging in'.

Set up, change or re-instate a Direct Debit

You will receive a new bill once your Direct Debit application has been processed. The first payment will not be taken for at least 14 days after the bill is issued. Your instalments may change depending on the balance and your chosen payment plan.
If you change the bank account you pay from, you will be able to check when it has switched over with your bank.

Cancel your Direct Debit

To cancel your Direct Debit please contact your bank. If you have a balance on your council tax account you'll receive a new bill. It will be sent to you within 20 workings days of your cancellation.

If the reason for cancelling is that you have moved house, you must tell us you're moving home. The Direct Debit will stop after the balance is settled. If you have overpaid, the credit will be refunded back to your bank account.

Missed Direct Debit payments

If a Direct Debit payment fails for any reason you will need to make the payment separately. The easiest way to do this is to make a card payment online. The Direct Debit will resume for the next payment unless it is cancelled.

Refunds for overpaid council tax

If you've overpaid, and pay by Direct Debit, you do not need to apply for a refund. We'll automatically refund the credit to your bank account.