Direct Debit payments
Paying your council tax by Direct Debit can be very convenient and can help you to manage your payments. You can:
- choose to pay over 12 monthly instalments instead of 10
- choose the date the payment will be debited from a selection of three dates
Set up or change your existing Direct Debit
You can set up a new Direct Debit, re-instate a previous Direct Debit or change your bank account details for an existing Direct Debit.
Before you start
You will need to have:
- your council tax reference number;
- your bank account details
- If you are reinstating a Direct Debit you should contact your bank first. They may not be able to reinstate the Direct Debit without prior warning.
- You cannot use this form if you have received a summons, instead complete the payment plan form.
- Before you can access the form, you will be asked to sign in to your MyHarrow Account. If you do not have an account, please select 'Complete a form without logging in'.
Set up, change or re-instate a Direct Debit
Cancel your Direct Debit
To cancel your Direct Debit please contact your bank. If you have a balance on your council tax account a new bill will be sent to you within 20 workings days of you cancelling the Direct Debit.
If the reason for cancelling is that you have moved house, you must tell us you're moving home. The Direct Debit will stop after the balance is settled. If you have overpaid the credit will be refunded back to your bank account.
Missed Direct Debit payments
If a Direct Debit payment fails for any reason you will need to make the payment separately. The easiest way to do this is to make a card payment online. The Direct Debit will resume for the next payment unless it is cancelled.
Refunds for overpaid council tax
If you have overpaid your council tax and pay by Direct Debit, you do not need to apply for a refund. We will automatically refund the credit to your bank account.