Council Tax Final Notice

Final Notice disputes

Missing payments

If you believe you made the payment on time check your MyHarrow Account to when your payment was received. If you have checked and your payment is not showing you will need to send proof.

Please provide one of the following:

  • your bank or credit card statement showing where your payment has been made.
  • a receipt for your payment.
  • any other valid proof that you have to clearly show the payment in question.

Send your proof and a cover letter to explain what payment has gone missing using the evidence upload form.

If you have moved out or should not be liable

If you have received a notice for an address you have moved out of, make sure you have notified us of this using the move form. You must pay the amount due on the notice while you are waiting for a decision.

If you believe you should not be liable for council tax, you can submit a liability dispute using the evidence upload form. You must pay the amount due on the notice while you are waiting for a decision.

Financial hardship

If you have not paid because you cannot afford it, you should check to see if you qualify for a reduction. Recovery action will continue in the meantime if you do not pay.

If you did not receive the bill or reminder

If you did not receive the bill or reminders then you can check them on your MyHarrow account. You must pay the amount shown on the notice. Not receiving a bill or reminder notice is not a valid defence against a summons.

Waiting for the outcome of an application

If you have not paid while waiting for the outcome of an application then the notice is correct. You must always pay your council tax while waiting for a decision on any type of application.

You can use your MyHarrow account to check the progress of your application.

If you have recently set up a Direct Debit, check your MyHarrow account to see if it has been set up. You will need to pay any payments shown as outstanding.