FAQs
I have received a completion notice, do I need to pay anything?
A completion notice is only served when the council believes the property is complete or could reasonably be complete within 3 months. Details about the process and how to appeal are on the completion notice you have received. Making an appeal is not grounds for not paying your council tax so you must make payments as the bill asks you to. If a change is made and you have overpaid you can ask for this to be refunded.
What should I do if I disagree with the start date on the completion notice?
The completion notice tells you how to make an appeal and the timescales to do this. If it is outside of this then legally you can no longer submit an appeal to the council but you may want to write to us explaining why you disagree so that we can review the start date. If we decide not to make a change we will tell you the next stage of appeal which is outside of the council.
What should I do if I have received a completion notice, but the property is not complete?
The property may not be complete, but the notice has been served with a date where it could reasonably be expected to be complete by the given date or within 3 months. If you disagree with this then follow the appeal route on the completion notice sent to you.
What should I do if I have received completion notice for separate dwellings in a single building but am still paying for the building as a single dwelling?
When the completion notice is sent to you for the new properties we will raise a request to the Valuation Office Agency (VOA) to remove the original property. Until they remove this from the local valuation list we will continue to charge the council tax.