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Support for Residents

Health, learning and wellbeing at home

Domestic abuse - You are not alone

Staying at home may not be safe for everyone. For those experiencing or feeling at risk from domestic abuse, help is out there. If you can leave your home, go to Boots or Superdrug pharmacies in Harrow. A member of staff will give you a safe space to help you make contact with people who can help.

To find out what helplines and groups are available, see Staying safe: Domestic abuse.

Find out about how to recognise domestic abuse and ways to find help someone you care about here. You can also search #youarenotalone on social media.

Wellbeing at home

If you are self-isolating at home it can difficult to maintain a safe and stimulated environment, especially if you have a young family.

Support and online resources for the family

We have collected a range of online resources for all members of the family to keep you entertained while our libraries are closed.

You will be able to find resource to help with homework, eBooks, newspapers and magazines and keeping yourself healthy and motivated.

Counselling services and mental health support

  • Relate Family Mediation - a service fully geared up to supporting families through the crisis. Tel: 0300 0032324 or email [email protected]
  • DAWN - provide a counselling service to the local community of Harrow and its neighbouring boroughs. Tel: 020 8427 6796 or email: [email protected]
  • Need To Talk - offering 1 to 1 counselling supporting their clients or any client by telephone or webcam. Tel: call/ text on 07427548559 or email [email protected]
  • Ignite Trust  - During these challenging and uncertain times, Ignite Trust is working hard to ensure they continue to provide support to the boroughs most vulnerable and at-risk young people. Email [email protected]
  • Every Mind Matters - Expert advice and practical tips to help you look after your mental health and wellbeing.
  • Harrow Talking Therapies - If you're anxious or stressed about the impact of the virus on you or loved ones, Harrow Talking Therapies NHS Service is here to help. Part of the NHS  Improving Access to Psychological Therapy service, it supports people who are self-isolating and worrying about what's going on, as well those with issues such as depression, bereavement and insomnia. We offer free confidential sessions via phone or video call.
  • EACH Counselling & Support - Offering four services to Harrow residents:

    • Floating Support
      Free housing related support on managing housing issues such as rent arrears, applying for welfare benefits, developing independent living skills and accessing other services, for anyone who would benefit from the service as well as people with alcohol and drug issues and ex-offenders.  
      [email protected]
      020 8577 6059 or 020 8961 8623.

    • IPS Works
      Free specialist employment support for people with common mental health issues, from Black and Minority Ethnic communities, who are aged 25 or above and have been unemployed for a year or more.
      [email protected]
      020 8961 8623.

    • Domestic Abuse Counselling
      Free specialist counselling and group support for women and girls affected by sexual or domestic violence and abuse.
      [email protected]
      020 8577 6059

    • Life Therapies
      EACH’s fee paying specialist counselling service helps people to address and cope with a range of issues and feelings, such as an abuse, addiction, feeling low and unable to cope.
      [email protected]
      020 8577 6059.

Support for children and young people

Harrow Council, Harrow CCG, and Young Harrow Foundation have put together a joint document signposting residents to a collection of some of the most helpful and trusted sources of information and guidance for children and young people’s wellbeing.

View tips for household welfare in English. Alternatively you can view these tips in foreign languages most commonly used in Harrow:

Tips for household welfare in foreign languages
Arabic

نصائح لرعاية الأسرة

Pashto

د کورنیو د هوساینی لسگونی ټکی

Gujarati

પરિવારમાં કુશળતા જાળવવા માટેનાં ૧૦ સૂચનો

Polish
Wskazówki dotyczące pomocy domowej
Farsi

ده نکته برای خانواده ها

Romanian

sfaturi pentru buna dispozitie a familiei

Somali
Talooyin ku saabsan Daryeelka Guryaha
Tamil
வீட்டு நலனுக்கான உதவிக்குறிப்புகள்
Urdu

دس اهم نقا ط فیملیز کی خیریت کیلیے

Virtual Schools

Harrow Virtual School will be regularly updating their catelogue of links to online learning resources. We do however, encourage school pupils to use their school’s learning platforms as a main resource and dip into ours if they need additional support and encouragement.

For more information and access to the online learning resources please see our Harrow Virtual School pages.

Support for the deaf, deaf/blind or hearing impaired community

Please note that if you are visually impaired and you are using a PC or laptop, you can press the 'Ctrl' and '+' keys together to increase the size of the text. This should make the text much easier to read.

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You can contact Georga from the Sensory team between Monday and Friday 9am to 5pm:

  • By email at [email protected]
  • By phone, text or FaceTime on 07825 693524.
  • By Minicom or text-phone on 18001 07825 693524
  • By Access Harrow Coronavirus hotline on 18001 0208 901 2698 (Monday to Friday - excluding Bank Holiday Monday)

Alexis Horam and Pauline Connolly support people with a visual impairment and can be contacted:

Further advice and information

To help our most vulnerable residents in Harrow we have opened a hotline that you can call us on.

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Coronavirus Hotline telephone number

0208 901 2698

SWiSH

The Support and Wellbeing Information Service Harrow (SWiSH) helps people in Harrow to access information on topics including health, finance, education, housing and well-being.

Visit their website or contact them on: Tel: 020 8426 0929 or email: [email protected]

Citizens Advice Harrow

The Citizens Advice Harrow offers free support and advice on issues including benefits, housing, debt, employment and immigration.

Visit their website or contact them on: Tel: 020 8427 9477 or email:[email protected]

Scams and Fraud advice

If you receive any Coronavirus (COVID-19) scam calls or texts please visit Ofcom.org.uk.

Government advice and support

GOV.UK have a service to find out what help you can get if you’re affected by coronavirus. You can use it for yourself or someone else.

You can find information about:

  • feeling unsafe
  • going in to work
  • paying bills or being unemployed
  • getting food
  • having somewhere to live
  • mental health and wellbeing.