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Support for Local Businesses and Employers

Help to reopen and run your business safely

Employers have a legal responsibility to protect their employees and other people on a business premises. Use this guidance to help you carry out a risk assessment and make sensible adjustments to the area and workforce. View the government guidance to Reopen your business safely during coronavirus.

NHS Test and Trace

Businesses in certain sectors should be keeping records of staff, customers and visitors to help with the NHS Test and Trace programme.

A new app allows customers and visitors to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak.

Businesses across England like pubs, restaurants, hairdressers and cinemas are being urged to ensure they have NHS QR code posters visible on entry so customers can easily check-in using the new NHS COVID-19 app.

In England, using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises.
The government will be supporting businesses and venues to display the QR codes, which you can download to display as posters in premises.

Find out more about the app.

Find out more about maintaining records of staff, customers and visitors to support NHS Test and Trace on GOV.UK

Health and Safety

Find out what support and resources are available to ensure that your business remains safe for your customers and workers.

Guidance on Legionella and Legionnaire's Disease - Guidance on hot and cold water systems provided by the Health and Safety Executive (HSE)

COVID-19 fire risk guidance - Guidance provided by the London Fire Brigade

Please continue to follow all advice from NHS to protect yourself and others. All the latest updates and information on Coronavirus can be found on the UK Government website

Government guidance for different workplaces

These guides cover a range of different types of work. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of these guides as you think through what you need to do to keep employees safe.

The guidance sets out practical steps for businesses, focused on five key points, which should be implemented as soon as it is practical:

  1. Work from home, if you can
  2. Carry out a COVID-19 risk assessment, in consultation with workers or trade unions
  3. Maintain two metres social distancing, wherever possible
  4. Where people cannot be two metres apart, manage transmission risk
  5. Reinforcing cleaning processes

Transport advice and guidance

Transport for London have published advice for businesses on how to keep staff safe as they return to work.

All the latest government guidance for people using transport or working in the transport sector during the coronavirus outbreak can be found here.

Recruit and train staff

Harrow Council’s Xcite team offer a free recruitment service for Harrow residents and employers.