Employers have a legal responsibility to protect their employees and other people on a business premises.
Use this guidance to help you carry out a risk assessment and make sensible adjustments to the area and workforce.
Complete the easy questionnaire to find out what you need to do for your business to reopen and view guidance at Reopen your business safely during coronavirus.
NHS Test and Trace
Businesses in certain sectors should be keeping records of staff, customers and visitors to help with the NHS Test and Trace programme.
A new app allows customers and visitors to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak.
Businesses across England like pubs, restaurants, hairdressers and cinemas are being urged to have NHS QR code posters visible on entry to their premises. This will help customers to easily check-in using the new NHS COVID-19 app.
In England, using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises.
The government will be supporting businesses and venues to display the QR codes, which you can download to display as posters in premises.
Transport advice and guidance
Transport for London have published advice for businesses on how to keep staff safe as they return to work.
People using transport or working in the transport sector during the coronavirus outbreak can view the government's transport and travel guidance.
Recruit and train staff
Harrow Council’s Xcite team offer a free recruitment service for Harrow residents and employers.
Learn Harrow - Find out about courses for you and your staff; these are available online.
Harrow Town Centre Business Improvement District (BID)
The BID team offer support where required and maintain communications with the membership. For details see the Harrow BID website.
Personal protective equipment (PPE)
Employers are responsible for providing, replacing and paying for personal protective equipment. For details see the Health and Safety Executive website.
Government guidance for different workplaces
These guides cover a range of different types of work. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of these guides as you think through what you need to do to keep employees safe.
- Close contact services - Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers.
- Construction and other outdoor work
- Factories, plants and warehouses -
- Heritage locations
- Hotels and other guest accomodation
- Labs and research facilities
- Offices and contact centres
- Other people's homes
- Performing arts - Guidance for people who work in performing arts, including arts organisations, venue operators and participants.
- Providers of grassroots sport and gym/leisure facilities
- Restaurants, pubs, bars and other takeaway services
- Shops and branches
- Visitor economy - This includes indoor and outdoor attractions, business events and consumer shows.
You must not reopen if your business is closed under current government rules.
Health and Safety
Find out what support and resources are available to ensure that your business remains safe for your customers and workers.
Guidance on Legionella and Legionnaire's Disease - Guidance on hot and cold water systems provided by the Health and Safety Executive (HSE)
COVID-19 fire risk guidance - Guidance provided by the London Fire Brigade
Resources for local businesses
Webinars - The government is hosting a series of free webinars to help businesses understand the support that is available. These currently cover trading internationally, information to support small businesses, and the changes to reporting, regulation and tax. You can register to join up coming sessions or view recorded sessions that you may have missed.
The London Business Hub - brings together the capital’s business support offer into a single online resource to supporting London’s businesses to start, sustain and grow. It has brought together essential resources to help your business manage and mitigate its exposure to the impact of coronavirus. Dedicated business advisers are available to help your business with the challenges of COVID-19. Access free one-to-one support today.
West London Business (WLB) has set up a Business Coronavirus micro website which includes a knowledge base, FAQs, and a dedicated volunteer helpline so you can talk to an advisor.
ACAS Further guidance and advice for employers and employees is available from ACAS which gives employees and employers free, impartial advice on workplace rights, rules and best practice.
The Federation of Small Businesses helps smaller businesses by offering members a wide range of business services including advice, financial expertise, and support.
Capital Enterprise is developing a resilience programme aimed at start-ups of all stages affected by COVID-19.
National Cyber Security Centre - Advice for businesses around cyber security as many organisations move to working remotely.
The Association of Independent Professionals and the Self Employed has advice for freelancers and the self-employed during the pandemic.
London Trading Standards are warning Londoners to be on guard against scams related to the COVID-19 coronavirus. These include emails from the government are offering a tax rebate to support people through this challenging period and several fake ‘coronavirus update’ apps, which claim to provide updates on the virus.
Pay It Forward
Crowdfunder are offering 100% free fundraising for businesses during the Coronavirus (COVID-19) crisis.
Small businesses who may be worried about their future can set-up a Pay it Forward campaign offering customers the option to book their services such as meals, accomodation or event tickets now, based on a promise to deliver the service in the future.
Find out more about Pay It Forward on Crowdfunder's website.
Aspiring Panda: Support with IT
Get support on your IT issues, including Websites, selling online (ecommerce), Mobile Apps (how to develop and maintain them/ troubleshooting, how to set up your company’s tech environment for your staff to work from home, Security advice and other IT related problems.
Anita Gohil Thorp: Coaching
Bira (British Independent Retailers Association)
A Coronavirus Hub to support the independent retail sector. Visit the Hub.
Vyman Solicitors - Free Consultation
Vyman Solicitors have offered to assist businesses on government grants and landlord obligations. Vyman will offer an initial free consultation and assistance. If you would like to access this offer please email Pankaj Patel at [email protected].
Cyber Aware - National Cyber Security Centre
Provides advice on how to stay secure online during coronavirus. www.ncsc.gov.uk/cyberaware
Google has created a site with free resources to help people work, run their business, learn or teach from home. Visit Google - remote work
Institute of Chartered Accountants in England and Wales
Practical business advice including financial and tax related information. Visit www.icaew.com/coronavirus
The company is offering free business support to small businesses. You can get advice on government grants and government support schemes including loans.
Also available is 1-2-1 business coaching and mentoring for your business to get through this challenging time and support to help you get trading once lockdown is eased.