How the Coronavirus is affecting Road Maintenance and Travel

As of 24th March 2020 the Highways Service started operating a limited service as a consequence of the Coronavirus health emergency. This was required to accord with Government’s requirements to maintain social distancing and the full range of highway works was significantly scaled back, to ensure the safety of Council employees, those of our contractors’ employees and the general public.

Following further risk assessments and analysis of the situation over the last month, as well as updated government guidance regarding highway construction work, the Council has now decided to gradually remobilise some  work programmes where the level of risk is considered low enough to enable works to take place on the highway. This will include reactive and responsive maintenance and some planned works programmes.

We will therefore now undertake a wider range of essential carriageway and footway repairs as well as restart some planned maintenance works in order to ensure our highways infrastructure is safe for both motorists and pedestrians. This work will commence from mid May.

The network will continue to be inspected on a routine basis to identify defects and hazards. Please continue to report any hazards or defects that are of concern via the council’s website reporting forms. These requests will be prioritised and actioned where they are considered urgent. Where no immediate action is considered necessary they will be reviewed at a later date.

With regard to street lighting equipment issues we will only be able to attend to emergencies.  For example where a street lighting column is damaged in a road traffic collision it will be removed and made safe. We will not be able to attend to faulty street lights that are out of illumination. Any major power outages affecting street lighting will be the responsibility of UK Power Networks.

Thank you for your continued patience during this period of uncertainty and we hope that we will be able to return to a normal service in the very near future.

Service updates, changes or closures

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Due to delays in the processing of applications for blue badges, you can continue to use your blue badge if it has expired after 1st January 2020. For details see our Blue Badges page.

Tick icon3 If you have a Taxicard, you can use it to arrange deliveries of essential goods. Each time you do this it will use up one of your allocated trips, no additional trips will be added. For details see London Council Taxicard Changes.
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The highways service is operating a reduced level of service. The remobilisation of some work programmes is planned for mid May.

Tick icon3 You can report any road or pavement hazards or defects using our street and footpath form.