We have had to close our phone lines for Election and Democratic services and run some services with limited email access.
We are prioritising resources to ensure essential services for vulnerable people remain accessible.
We are sorry for the inconvenience this has caused, but hope you will understand that health & wellbeing is our priority.
Check back regularly for updates to our frequently asked questions and service updates.
Service updates, changes or closures
Phone lines for Election and Democratic services are closed until further notice.
Election and Democratic services are running a reduced email service - some delays should be expected.
Below are some frequently asked questions that you have been asking. We will aim to update these regularly.
Will the GLA election still be in May 2020?
The Government have announced that the Mayoral and London Assembly elections will be postponed for a year to May 2021, due to the coronavirus outbreak. For more information please see London.gov.uk.
Will I still be able to contact my local councillor?
Yes, you can still contact your ward councillor online.
Can I still attend the surgery with my councillor?
Unfortunately all councillor surgeries are cancelled until further notice but Councillors can be contacted via the website details.
Can I still get my proof of life certificate stamped?
No, as the Elections Office is currently closed. Please keep checking the website for further updates as to when this service will be available.
Will the Mayor be attending any events during this period?
The Mayor will not be attending any events or ceremonies during this time, as all events have been cancelled till further notice.
Will there be any meeting at the council? (Will meetings be rescheduled?)
Keep checking the our website for further updates on when meetings will be rescheduled for.
Will the Citizenship ceremony still proceed?
No. The Citizenship Ceremonies are suspended until further notice.
Will citizenship ceremonies be rescheduled?
Keep checking the council website for further updates on when Ceremonies will resume.
I have a ceremony booked on either the 2nd,16th & 30th April. Will this still proceed?
No, Unfortunately all ceremonies have been postponed.