Order a new or additional bin

Request a new bin lid or replacement lid pin

We can replace damaged bin lids or pins free of charge but if the damage cannot be repaired, for example if there is damage to the body of the bin, handle or wheels you will need to order a new bin which will have a cost.

You can tape up your bin lid while you wait for the repair to be carried out.

If your bin is damaged during a bin collection by the collection crew, they are required to report the damage and your bin will be replaced free of charge.

You will not need to report this to us as our crews will also leave a calling card to let you know what has happened.

Request a repair

To request a repair you will need:

  • Your details
  • The type of bin you would like to repair

Request a bin repair